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Emperador
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When would you like to stay at the Emperador?
Top
Based on
535
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Taher
Mature couple
kuwait,
Kuwait
November 17, 2009
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The staff was very friendly and cooperative . Most of the TV channel in spansh lounges so if they add more channel in English or Arabic . |
7.5 |
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Anonymous
Young couple
Ireland
November 13, 2009
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The only good thing about this hotel was the location. The only way you could get something ironed was by sending your item off to a laundry service and paying €15. I have travelled to many countries and have never heard of such a ridiculous service. If we wished to have breakfast in the hotel we had to pay €19.16. Just down the street from the hotel was a gorgeous cafe where we got 2 tasty, filling breakfasts for a grand total of €7.05!!!! The atmosphere in the hotel was non-existent and having thought we got a bargain for a 4 star hotel I have stayed in 2 & 3 star hotels that were more satisfying. |
5 |
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Jacob
With friends
Mamer,
Luxembourg
November 11, 2009
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Location, facilities and staff is very good. |
8 |
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Gillian
With friends
newton abbot,
United Kingdom
November 4, 2009
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Situated on Gran Via and accessible to most tourist attractions and restaurants. |
7.5 |
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Scott
Mature couple
Teddington,
United Kingdom
November 3, 2009
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Relaxed Hotel in the middle of Madrid, easy to walk to various places to eat. The Metro is yards away. Noise of traffic was sometimes excessive but hey this is Madrid where everyone drives with a hand on the horn. |
7.5 |
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Lindsey
With friends
Ormskirk,
United Kingdom
October 28, 2009
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The location was excellent and was glad of the very good double glazing. The bathroom was a good size and very well lit. We found the staff to be very helpful also. The beds were too hard, we had to change rooms as the first one was dismal and small. The shower head was appalling, there was no mirror in the bedroom and the breakfasts, although adequate, were not as good as we expected, cold eggs and bacon and the choice was not as good as we have had in other hotels of a similar standard. |
7 |
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Andrew
With friends
Lancashire,
United Kingdom
October 28, 2009
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Location was good and good value for money, staff were very pleasant. If I had any complaints whatsoever it would be that breakfast was never hot |
7.5 |
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Jacob
Mature couple
Jerusalem,
Israel
October 24, 2009
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The stay was reasonable in most aspects, although nothing extraordinary to remark about. The parking is expensive and internet should be free |
6 |
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Marina
With friends
Nis,
Serbia
October 21, 2009
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Hotel staff was extremely friendly, helpful and kind Everything was perfect |
10 |
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Anonymous
With friends
United Kingdom
October 14, 2009
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Straight-forward comfortable hotel Pity the pool/terrace wasn't open on hot October days |
7 |
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Patrick
Group
Oldham, Lancashire,
United Kingdom
October 12, 2009
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Location was excellent, staff were friendly Gym could have been open earlier as 8.00 am is too late for business men |
8 |
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Anonymous
Mature couple
United Kingdom
October 9, 2009
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Good central position Staff unhelpful on arrival, given a room that was dingy with paper peeling off the wall. After making two complaints we were eventually given a clean modern room. Swimming pool closed on 30.09, very disappointing as the weather was 30 degrees. |
5.5 |
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Anonymous
Young couple
United Kingdom
October 8, 2009
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It's a very nice old fashioned luxury hotel. The staff was really helpful, the room was very comfortable, definitively a very good offer. Location superb. |
9.5 |
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Dermot
Group
dublin,
Ireland
October 7, 2009
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i found the staff to be very helpfull and pleasant,the central location was perfect for sightseeing. |
9 |
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Jennifer
Solo traveller
Firhouse, Dublin,
Ireland
October 5, 2009
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This hotel was recommended to me for its location which is on the main street of madrid. there are lots of restaurants in the vicinity and the tour bus departs from just across the road. Staff in the lobby area are very attentive I think the four star rating is misleading. We were not greeted on check in and received no offer of assistance with our luggage despite the fact that my mother is elderely. despite advertised as such the room had no tea/ coffee making facilities when I enquired about the lack of these in our room i was told that these facilities were only available in club rooms. i offered to upgrade but no one from the hotel staff made any effort to contact me. We were only there for 4 days so could live with it but i was annoyed about the manner in which we were dismissed. |
6.5 |
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Anonymous
Young couple
United Kingdom
October 2, 2009
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The rooftop pool |
7 |
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Anonymous
Solo traveller
Netherlands
October 1, 2009
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location, pool roomservice closed at night, coffee made from pads not beans |
8.5 |
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Allyson
With friends
Dublin,
Ireland
October 1, 2009
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Friendly staff and excellent facilities in a great location. The prices in the hotel for drinks etc were a little high in comparison to the rest of Madrid but that would be the only complaint. Prices for food and drinks |
9 |
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Sarah
With friends
Exminster,
United Kingdom
September 30, 2009
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The location was perfect, and the rooftop pool a real bonus The fact that the bar closed to residents at 12.30 - which seemed early |
7.5 |
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Anonymous
Mature couple
United States of America
September 28, 2009
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the location is very noisy at night. alot of sirens and other traffic noise |
6.5 |
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Jacob
Solo traveller
Mamer,
Luxembourg
September 28, 2009
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Perfect location, nice hotel staff and good facilities. The breakfast was ok, but I really missed som brown bread (they only offered white bread). |
8 |
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Ondrej
Young couple
Lyon,
France
September 25, 2009
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The hotel is in the center of Madrid, directly on one of the main streets Gran Via. We have really slept well, their beds are excellent. Our room was not so big, with old furnishings and deco. The swimming pool on the roof was very cold. |
7.5 |
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Leigh
Young couple
Bristol,
United Kingdom
September 24, 2009
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Breakfast was excellent so in future we may return for half board.Hotel very central to metro, shops and resturants ands bus tour Pool area should open when the sun rises 8 amas 11.00 is far too late and there is no where to sit in the sun first thing to have a coffee i.e. outdoor space |
7.5 |
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Imre
Solo traveller
Telki,
Hungary
September 21, 2009
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The excellent Location, the nice rooms and the roof terrace. |
8.5 |
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Annelies
Young couple
Oosterzele,
Belgium
September 17, 2009
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The swimming pool! |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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