|
Emperador
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
When would you like to stay at the Emperador?
Top
Based on
525
reviews
|
|
Show scores of:
|
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
|
Lindsey
With friends
Ormskirk,
United Kingdom
October 28, 2009
|
The location was excellent and was glad of the very good double glazing. The bathroom was a good size and very well lit. We found the staff to be very helpful also. The beds were too hard, we had to change rooms as the first one was dismal and small. The shower head was appalling, there was no mirror in the bedroom and the breakfasts, although adequate, were not as good as we expected, cold eggs and bacon and the choice was not as good as we have had in other hotels of a similar standard. |
7 |
|
Andrew
With friends
Lancashire,
United Kingdom
October 28, 2009
|
Location was good and good value for money, staff were very pleasant. If I had any complaints whatsoever it would be that breakfast was never hot |
7.5 |
|
Jacob
Mature couple
Jerusalem,
Israel
October 24, 2009
|
The stay was reasonable in most aspects, although nothing extraordinary to remark about. The parking is expensive and internet should be free |
6 |
|
Marina
With friends
Nis,
Serbia
October 21, 2009
|
Hotel staff was extremely friendly, helpful and kind Everything was perfect |
10 |
|
Anonymous
With friends
United Kingdom
October 14, 2009
|
Straight-forward comfortable hotel Pity the pool/terrace wasn't open on hot October days |
7 |
|
Patrick
Group
Oldham, Lancashire,
United Kingdom
October 12, 2009
|
Location was excellent, staff were friendly Gym could have been open earlier as 8.00 am is too late for business men |
8 |
|
Anonymous
Mature couple
United Kingdom
October 9, 2009
|
Good central position Staff unhelpful on arrival, given a room that was dingy with paper peeling off the wall. After making two complaints we were eventually given a clean modern room. Swimming pool closed on 30.09, very disappointing as the weather was 30 degrees. |
5.5 |
|
Anonymous
Young couple
United Kingdom
October 8, 2009
|
It's a very nice old fashioned luxury hotel. The staff was really helpful, the room was very comfortable, definitively a very good offer. Location superb. |
9.5 |
|
Dermot
Group
dublin,
Ireland
October 7, 2009
|
i found the staff to be very helpfull and pleasant,the central location was perfect for sightseeing. |
9 |
|
Jennifer
Solo traveller
Firhouse, Dublin,
Ireland
October 5, 2009
|
This hotel was recommended to me for its location which is on the main street of madrid. there are lots of restaurants in the vicinity and the tour bus departs from just across the road. Staff in the lobby area are very attentive I think the four star rating is misleading. We were not greeted on check in and received no offer of assistance with our luggage despite the fact that my mother is elderely. despite advertised as such the room had no tea/ coffee making facilities when I enquired about the lack of these in our room i was told that these facilities were only available in club rooms. i offered to upgrade but no one from the hotel staff made any effort to contact me. We were only there for 4 days so could live with it but i was annoyed about the manner in which we were dismissed. |
6.5 |
|
Anonymous
Young couple
United Kingdom
October 2, 2009
|
The rooftop pool |
7 |
|
Anonymous
Solo traveller
Netherlands
October 1, 2009
|
location, pool roomservice closed at night, coffee made from pads not beans |
8.5 |
|
Allyson
With friends
Dublin,
Ireland
October 1, 2009
|
Friendly staff and excellent facilities in a great location. The prices in the hotel for drinks etc were a little high in comparison to the rest of Madrid but that would be the only complaint. Prices for food and drinks |
9 |
|
Sarah
With friends
Exminster,
United Kingdom
September 30, 2009
|
The location was perfect, and the rooftop pool a real bonus The fact that the bar closed to residents at 12.30 - which seemed early |
7.5 |
|
Anonymous
Mature couple
United States of America
September 28, 2009
|
the location is very noisy at night. alot of sirens and other traffic noise |
6.5 |
|
Jacob
Solo traveller
Mamer,
Luxembourg
September 28, 2009
|
Perfect location, nice hotel staff and good facilities. The breakfast was ok, but I really missed som brown bread (they only offered white bread). |
8 |
|
Ondrej
Young couple
Lyon,
France
September 25, 2009
|
The hotel is in the center of Madrid, directly on one of the main streets Gran Via. We have really slept well, their beds are excellent. Our room was not so big, with old furnishings and deco. The swimming pool on the roof was very cold. |
7.5 |
|
Leigh
Young couple
Bristol,
United Kingdom
September 24, 2009
|
Breakfast was excellent so in future we may return for half board.Hotel very central to metro, shops and resturants ands bus tour Pool area should open when the sun rises 8 amas 11.00 is far too late and there is no where to sit in the sun first thing to have a coffee i.e. outdoor space |
7.5 |
|
Imre
Solo traveller
Telki,
Hungary
September 21, 2009
|
The excellent Location, the nice rooms and the roof terrace. |
8.5 |
|
Annelies
Young couple
Oosterzele,
Belgium
September 17, 2009
|
The swimming pool! |
8.5 |
|
Anonymous
With friends
United Kingdom
September 15, 2009
|
The rooftop pool was fantastic. Excellent bar service and lots of room for sunbeds up on the roof too. |
9.5 |
|
Anonymous
Young couple
Georgia
September 12, 2009
|
Clear rooms and no noise... |
10 |
|
Roger
Mature couple
Liverpool,
United Kingdom
September 6, 2009
|
The roof garden and pool were very good Some of the staff behind the reception were not as helpfull as they could have been. i.e. they gave me vague directions which resulted in me driving around Madrid to return a hire car for an hour and a half before coming back to the hotel and finding out from an other member of staff it was only 500 yards down the road in the opposite direction. |
5 |
|
Dionne
Solo traveller
London,
United Kingdom
September 3, 2009
|
The best part of this hotel was the rooftop pool. We visited Madrid in August where the weather was on average 35 degrees. It was great to be able to come back to the hotel after a day out and relax by the pool. There were no irons in the room and one could not be sent to the room either. If we wanted to get anything ironed, we would have had to pay house keeping to do it and they charged by the item. It was cheaper for us to go the nearby shopping centre and purchase a travel iron. |
7 |
|
Jacques
Family with older children
Oakland, California,
United States of America
September 1, 2009
|
Welcoming, helpful staff, a great location in the heart of the downtown, and a much appreciated large if somewhat shabby rooftop pool. As with most older luxury hotels, it is hard to really feel that one gets true value for the inflated prices paid. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers viewing this hotel are often interested in these hotels as well:
Vincci Vía - 66  With a warm and welcoming style, this modern hotel is well located in the famous Gran Vía of Madrid, close to Puerta del Sol, Plaza Mayor, and Plaza de España. |
Maria Elena Palace This elegant, continental-style hotel boasts an excellent location in the historic centre of Madrid, making it ideal for any type of visit. |
Senator España Spa & Theater Hotel Centrally set on Gran Vía, have a unique stay at the Senator España Spa, with a theatre offering comedy shows within the hotel, as well as free Wi-Fi and minibar. |
Ada Palace Open in 2009, this brand-new hotel boasts impressive architecture and an unbeatable location on Madrids main street of Gran Vía perfect for a cultural visit to the Spanish capital. |
){kind=link}
){kind=link}