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Emperador
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When would you like to stay at the Emperador?| Room type | Max | Rate |
|---|---|---|
| Business Double Room |
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Show prices |
| Double/Twin Room |
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Show prices |
| Shopping Double Room |
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Show prices |
| Romantic Special Offer |
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Show prices |
| Superior Double/Twin Room |
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Show prices |
| Junior Suite |
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Show prices |
General
Bar, 24-Hour Front Desk, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage, Shops in Hotel, Airconditioning, Designated Smoking Area.
Activities
Sauna, Fitness Centre, Massage, Outdoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Barber/Beauty Shop, VIP Room Facilities, Ironing Service, Bridal Suite, Currency Exchange, Souvenirs/Gift Shop, Tour Desk.
Internet
Wireless internet is available in the entire hotel and costs EUR 7.00 per hour.
Guest Parking
Private parking is possible on site and costs EUR 29.00 per day.
Hotel Policies
Check-in
From 13:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
One child under 10 years is charged EUR 16.05 per night and person in an extra bed.
One child under 2 years stays free of charge in a baby cot.
All older children or adults are charged EUR 30.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, Maestro, Other
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Emperador.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
538
reviews
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Show scores of:
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Individual guest reviews for Emperador
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Edwin
People with friends
San Juan,
Puerto Rico
January 7, 2010
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I just mention my name and the reservation was confirm. |
8.3 |
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Anonymous
People with friends
United Kingdom
January 5, 2010
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comfort and location |
7.5 |
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Oonagh
People with friends
Co Dublin,
Ireland
December 10, 2009
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I liked the Emperador for it's location. In walking distance to the Playa Mayor and Royal Palace. Staff were very friendly. Drinks at the bar were very expensive. But overall our stay was quite enjoyable. |
7 |
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Biagio
Young couple
SOFIA,
Bulgaria
December 2, 2009
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Location, lobby old furniture. |
5.7 |
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Anonymous
Young couple
Ireland
November 26, 2009
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Good location. Hotel was good value for money. The Staff were very helpful and had no problem booking restaurants for us over the weekend. |
8.8 |
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Taher
Mature couple
kuwait,
Kuwait
November 17, 2009
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The staff was very friendly and cooperative . Most of the TV channel in spansh lounges so if they add more channel in English or Arabic . |
8 |
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Anonymous
Young couple
Ireland
November 13, 2009
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The only good thing about this hotel was the location. The only way you could get something ironed was by sending your item off to a laundry service and paying €15. I have travelled to many countries and have never heard of such a ridiculous service. If we wished to have breakfast in the hotel we had to pay €19.16. Just down the street from the hotel was a gorgeous cafe where we got 2 tasty, filling breakfasts for a grand total of €7.05!!!! The atmosphere in the hotel was non-existent and having thought we got a bargain for a 4 star hotel I have stayed in 2 & 3 star hotels that were more satisfying. |
5.7 |
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Jacob
People with friends
Mamer,
Luxembourg
November 11, 2009
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Location, facilities and staff is very good. |
8.3 |
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Gillian
People with friends
newton abbot,
United Kingdom
November 4, 2009
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Situated on Gran Via and accessible to most tourist attractions and restaurants. |
8 |
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Scott
Mature couple
Teddington,
United Kingdom
November 3, 2009
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Relaxed Hotel in the middle of Madrid, easy to walk to various places to eat. The Metro is yards away. Noise of traffic was sometimes excessive but hey this is Madrid where everyone drives with a hand on the horn. |
8 |
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Lindsey
People with friends
Ormskirk,
United Kingdom
October 28, 2009
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The location was excellent and was glad of the very good double glazing. The bathroom was a good size and very well lit. We found the staff to be very helpful also. The beds were too hard, we had to change rooms as the first one was dismal and small. The shower head was appalling, there was no mirror in the bedroom and the breakfasts, although adequate, were not as good as we expected, cold eggs and bacon and the choice was not as good as we have had in other hotels of a similar standard. |
7.5 |
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Andrew
People with friends
Lancashire,
United Kingdom
October 28, 2009
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Location was good and good value for money, staff were very pleasant. If I had any complaints whatsoever it would be that breakfast was never hot |
8 |
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Jacob
Mature couple
Jerusalem,
Israel
October 24, 2009
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The stay was reasonable in most aspects, although nothing extraordinary to remark about. The parking is expensive and internet should be free |
6.3 |
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Marina
People with friends
Nis,
Serbia
October 21, 2009
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Hotel staff was extremely friendly, helpful and kind Everything was perfect |
10 |
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Anonymous
People with friends
United Kingdom
October 14, 2009
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Straight-forward comfortable hotel Pity the pool/terrace wasn't open on hot October days |
7.5 |
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Patrick
Group
Oldham, Lancashire,
United Kingdom
October 12, 2009
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Location was excellent, staff were friendly Gym could have been open earlier as 8.00 am is too late for business men |
8.3 |
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Anonymous
Mature couple
United Kingdom
October 9, 2009
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Good central position Staff unhelpful on arrival, given a room that was dingy with paper peeling off the wall. After making two complaints we were eventually given a clean modern room. Swimming pool closed on 30.09, very disappointing as the weather was 30 degrees. |
5.7 |
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Anonymous
Young couple
United Kingdom
October 8, 2009
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It's a very nice old fashioned luxury hotel. The staff was really helpful, the room was very comfortable, definitively a very good offer. Location superb. |
9.5 |
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Dermot
Group
dublin,
Ireland
October 7, 2009
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i found the staff to be very helpfull and pleasant,the central location was perfect for sightseeing. |
9.3 |
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Jennifer
Solo traveller
Firhouse, Dublin,
Ireland
October 5, 2009
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This hotel was recommended to me for its location which is on the main street of madrid. there are lots of restaurants in the vicinity and the tour bus departs from just across the road. Staff in the lobby area are very attentive I think the four star rating is misleading. We were not greeted on check in and received no offer of assistance with our luggage despite the fact that my mother is elderely. despite advertised as such the room had no tea/ coffee making facilities when I enquired about the lack of these in our room i was told that these facilities were only available in club rooms. i offered to upgrade but no one from the hotel staff made any effort to contact me. We were only there for 4 days so could live with it but i was annoyed about the manner in which we were dismissed. |
6.8 |
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Anonymous
Young couple
United Kingdom
October 2, 2009
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The rooftop pool |
7 |
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Anonymous
Solo traveller
Netherlands
October 1, 2009
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location, pool roomservice closed at night, coffee made from pads not beans |
8.8 |
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Allyson
People with friends
Dublin,
Ireland
October 1, 2009
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Friendly staff and excellent facilities in a great location. The prices in the hotel for drinks etc were a little high in comparison to the rest of Madrid but that would be the only complaint. Prices for food and drinks |
9.3 |
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Sarah
People with friends
Exminster,
United Kingdom
September 30, 2009
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The location was perfect, and the rooftop pool a real bonus The fact that the bar closed to residents at 12.30 - which seemed early |
8 |
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Anonymous
Mature couple
United States of America
September 28, 2009
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the location is very noisy at night. alot of sirens and other traffic noise |
6.3 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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