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Eurostars Madrid Tower
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When would you like to stay at the Eurostars Madrid Tower?
Top
Based on
819
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Wounjoo
Young couple
Konz,
Germany
November 23, 2009
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facility was good. |
8.5 |
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Anonymous
Solo traveller
United Kingdom
November 14, 2009
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Staff were very amiable and helpful. Although I didn't use the facilities the spa was available which would be attractive to many. Food in the restuarant was excellent although expensive. Very easy access to Metro and taxis. Many parts of the hotel were too dark, including the rooms Only mirror that could be used to dry hair and put on make up was in the bathroom and couldn't see. Shower had no lip onto the bathroom floor so afterwards showering the floor was flooded. Building work next to the hotel was going on all night - not the hotel's fault but there was no warning either. |
7 |
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Georgy
Solo traveller
Benitachell,
Spain
November 11, 2009
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I was amazed by the high standard of materials used in the building of the hotel, the design and the incredible comfort of the room! It was brilliant! I really enjoyed the bar being on the 29th floor and scenic view from the top! I think they should keep some tables free of reservation in the restaurant, I was hungry and wanted to eat at 22.45 but i was told that it was all booked, that was dissapointing. Also, the roomservice girl called in 4 times, although i did tell her the first time that i will be checking out late. |
10 |
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Allan
Solo traveller
Miami,
United States of America
November 9, 2009
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The hotel is very modern and very acccomodating. The food is very good and the spa offers everything. The people are friendly and will do whatever it takes to make you happy. Location, It' a bit hard to get to and out away from most things in the inner city. |
10 |
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Derek
Group
Witney,
United Kingdom
November 6, 2009
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Standard of service and quality of room Prices for food and drink |
9 |
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Keith
Mature couple
Cambridge, Gloucestshire,
United Kingdom
November 4, 2009
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The staff were very polite and attentive and the hotel clean and modern As you would expect froma 5 star hotel, the food and drink was very expensive. The hotel is situated some 25 minutes by Metro from the city centre, although the Metro was only 5 minutes walk from the hotel. The room was modern, clean & tidy, however a few annoying features such as not being able to out the lights on in the bathroom without putting the lights on in the room. i had to have the door key re-programmed 4 times as it would not let me into the room and the drains in the shower were very smelly. |
8 |
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Michaela
Solo traveller
Castelletto Sopra Ticino,
Italy
October 31, 2009
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Pros: modern & elegant decoration within room and in the common areas, excellent bathroom amenities, taxi service right outside the reception, free wireless in the room; the spa treatment was the highlight of my two night stay at the hotel Cons: I wish there was a bus service taking guests to the city centre (the only option was to take a taxi); i had dinner twice in my room but I was not lucky the first night... salad too salty and the vegetables had not been washed properly. The dinner on the second night (chicken with rice) was very good though. |
10 |
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Borja
Solo traveller
Crailsheim,
Germany
October 31, 2009
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I received a room on a very high floor and the views were astonishing.I travel very often to Madrid and I would say this hotel has one of the most beautiful views on the Mountains. The Hotel restauratn though expensive is marvellous for a romantic dinner or also a business dinner. Everything was excellent, with the exception that -according to my idea of a 5 star hotel- there were not enough people at reception, so I had to wait a few minutes; but thats ok, even hotels have "Rush hourts" |
10 |
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Anonymous
Young couple
Spain
October 25, 2009
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Room was cute and comfortable. Very pleasant. In the room there wasn't toothbrush and shaving blade. Staff was very kind but I had to wait 20 minutes for the check in becouse they didn't find my booking reference. |
8.5 |
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Anonymous
Young couple
Spain
October 21, 2009
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everything!!! This is an excellent hotel, worth every cent. |
10 |
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Dario
Solo traveller
basel,
Switzerland
October 20, 2009
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The building is great, and the restaurant & wellness center on the top floors are unbeatable. Good service & attention to details Metro is quite far from the hotel, I'd not recommend it if you don't want to use taxi which are always available at the main entrance |
9 |
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Anonymous
Mature couple
Netherlands
October 8, 2009
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Breakfast super! Near train station. In 10 minutes you are in centre Madrid |
9.5 |
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Yitzhak
Mature couple
herzliya,
Israel
October 6, 2009
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Very stylish room design, excellent breakfast. Located in the modern "three towers" campus, breathtaking architecture and beautiful landscaping. Very good access to motorists, convenient parking. No directions for motorists to the hotel. The signs to the parking say "three towers", not the name of the hotel. |
10 |
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Juan
Solo traveller
ROMA,
Italy
October 5, 2009
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Breafast on the 30th floor is amazing because of quality of food and landscape of Madrid. The lightr's control a little bit complicate. |
7.5 |
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Saribel
Young couple
Hastings on Hudson,
United States of America
September 30, 2009
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The hotel is very elegant and high tech. The available computers in the lobby made it convenient and accessable. The location is not convenient since it is 30 minutes via metro from the center of the city. Room service, restaurant and spa prices (you have to pay to use the sauna) are overly priced. The hotel is isolated. There are no cafes or restaurants nearby. |
8.5 |
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Guangwei
Mature couple
New Westminster, BC,
Canada
September 23, 2009
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The mordern design and the comfort of the room location |
9 |
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Donald
Solo traveller
Madrid-Pinto,
Spain
September 15, 2009
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The hotel staff were very courteous and extremely efficient. I was extremely pleased with my stay. |
10 |
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Mauro
Solo traveller
Roma,
Italy
September 14, 2009
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everything was really good and I will be back for sure: I visit Madrid for business at least twice a month |
9 |
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Christian
With friends
Valencia,
Spain
September 6, 2009
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very nice view and modern equipment location was kinda far from downtown |
9 |
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Damien
Young couple
brunswick heads,
Australia
September 5, 2009
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all the staff we dealt with were very helpful and polite i found it difficult to get to the hotel by car.. even though i could see it, it was hard to negotiate madrid's traffic etc. and get in the correct lane to arrive at the hotel entrance.. we told them and they suggested that phoning and speaking to them for specific directions would have been easiest.. |
10 |
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Daniel
Young couple
Sowerby Bridge,
United Kingdom
August 5, 2009
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Excellent facilities and pleasant staff bar price expensive |
9.5 |
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Sergio
Solo traveller
Lisboa,
Portugal
August 1, 2009
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Very good hotel, the silence in the rooms is great, the overall is impecable. Close to taxi and subway They didn't have VoD and iptv at the room, tv was bad |
9.5 |
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Teresa
Solo traveller
lisboa,
Portugal
July 30, 2009
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The room design, extraordinary bathroom, the service, silent, high quality hotel all around, it is an excellent place to rest, the view, an incredible value for money The location is not appropriate for who is comeing for a city tour but it is the best solution for business people and if you are taking part at a seminar in the same hotel.if you are staying at the top floors, you are not reciving internet signals in your room. Expencive room service and restaurant, no restaurants around |
9.5 |
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Linda
Mature couple
Farmcove, Auckland,
New Zealand
July 29, 2009
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Beautiful hotel and architecture is amazing. Great showerhead with multiple jets. For a hotel of this quality the airconditioning was very poor in that it was so loud we couldnt sleep. We requested to have it adjusted, but the technician was unable to fix it. We tried turning it off, but it automatically turned itself back on again. The cost of breakfast was exorbitent at 25 Euros per person. A hotel of this quality and size should have more than one restaurant, maybe a less formal one or a cafe. Quite a distance from centre of town. Need to use Metro, but station not far from hotel. |
8 |
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Juan
Solo traveller
MADRID,
Spain
July 27, 2009
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The hotel personnel were fantastic, the rooms were very nice. Breakfast buffet was great. The only critique is the comfort of the chairs and couches in the bar and the lobby! Extremely difficult to sit comfortably for any length of time!! |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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