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Gran Hotel Velazquez
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When would you like to stay at the Gran Hotel Velazquez?
Top
Based on
722
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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John
Mature couple
Sherborne,
United Kingdom
November 4, 2009
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Courteous friendly staff, ideal location,excellent breakfast |
9.5 |
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George
Mature couple
woking,
United Kingdom
November 3, 2009
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Excellent breakfasts with very efficient headwaiter and staff. Todos muy amables! Room 117 a bit small. |
7.5 |
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Guillaume
Solo traveller
Brussels,
Belgium
October 26, 2009
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Location |
5.5 |
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Jeff
Young couple
Thornhill,
Canada
October 20, 2009
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Close to metro, authentic spanish theme. Television entertainment was not very good for an Engish speaking guest. There was no movie selection. |
9 |
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Anonymous
Mature couple
Mexico
October 15, 2009
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The location is excellent The attitude of some of the staff could be improved, the stairs to get to the elevators are uncomfortable, there was a change of level in the room which proved dangerous as there was nothing to mark it was there. We were quite disappointed by the room, which had not much relation with the description we found in booking. Towels were a bit tired and rooms were cleaned very late. |
5.5 |
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Hermann
With friends
Erding,
Germany
October 10, 2009
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We have stayed in the new building with a patio.This was great, because you can meet with Family or groupmembers even at night.The breakfast has been veryexcellent with a wide range of food. The location of the hotel is very good for shopping, because many streets with fancy shops are near. For people interested in sightseeing there are three Metrostations close by. |
10 |
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Mario
Mature couple
HAMRUN,
Malta
October 9, 2009
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The room was very clean and breakfast was really good. location is very central. |
7.5 |
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Mariano
Family with older children
Lynwood,
United States of America
October 5, 2009
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Great breakfast buffet! |
9 |
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Mariano
Mature couple
Lynnwood,
United States of America
October 5, 2009
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Great breakfast buffet! |
9 |
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Petra
Family with young children
Turjak,
Slovenia
October 2, 2009
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The hotel is very good positioned, good maintained, services are very good, breakfast very good. The hotel is not very appropriate for families with small children since the small elevator is in the first middle floor and you have to carry the buggy to the elevator. We also missed baby chair at the breakfast. |
9 |
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Anonymous
Solo traveller
Portugal
September 25, 2009
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The room had a strong smell of cigars |
7.5 |
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Anonymous
Mature couple
Belgium
September 17, 2009
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1. We weren't granted the free junior suite upgrade as indicated on the website whilst booking. 2. The first room we were given - after the suite was refused - was filty due to works in the bath room. |
7.5 |
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Anonymous
Mature couple
United Kingdom
September 16, 2009
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It was very pleasant, very plush and a lovely hotel. |
7.5 |
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Mary-jane
Family with older children
BERTRANGE,
Luxembourg
September 6, 2009
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THe location was excellent. We had close access to the Metro. There was a taxi line outside the hotel as well. This was an elegant hotel for a reasonable price. The breakfast buffet was wonderful. Service in the bar could be slow at times. |
7.5 |
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Shanna
With friends
Dublin,
Ireland
September 5, 2009
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I liked the decor and comfort of the hotel, and it felt very private as well. I thought the bar and restaurant could have been better value for money. |
7.5 |
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Maria
Young couple
Coimbra,
Portugal
September 3, 2009
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Its location and confort. |
8.5 |
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Satish
Mature couple
Shimla,
India
August 30, 2009
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staff uas helpful even though their english was poor. as we were leaving early in the morning, on our request they gave us packed sandwiches, fruit & water for our train journey. also on our complaint about airconditioning not working, they promptly moved us to another room where airconditioning was exellent: |
7.5 |
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Nigel
Mature couple
FROME,
United Kingdom
August 18, 2009
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One of, if not the best buffet breakfasts I have ever seen. As with many Spanish hotels speaking only English can be difficult |
9 |
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Radwa
Family with young children
Cairo,
Egypt
August 11, 2009
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The location was perfect for shopping and sight seeing. I also like the breakfast service and the Coffe machines. The entrance was a little old and the set of stairs to reach the elavators was inconvenint for the kids strawlers. The elevator cabins were a little small. |
7.5 |
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Ayman
Family with young children
Cairo,
Egypt
August 11, 2009
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its location was perfect and the breakfast service was good the entrance and the set of stairs to the elevator was a bit of trouble with the kids strawler. the elevator cabins were very small. |
7.5 |
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Nicole
Solo traveller
Amsterdam,
Netherlands
August 5, 2009
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The staff was kind, the room was comfortable, clean and very reasonably priced. The rooms were designed as en suites and the bathroom was large. |
10 |
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Susan
Mature couple
Columbus, OH,
United States of America
August 2, 2009
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The staff was attentive and friendly. The doorman was especially helpful and went out of his way to find answers to our questions. I always choose this hotel to stay in before I catch a flight back to the states because it is so conveniently located in relation to the airport, whether I'm dropping off a rental car or taking a taxi. It's in the heart of the barrio de Salamanca, which is quiet and safe, but it's not so far from the attractions I want to take in. It's about a 20-30 minute walk to the Prado. Much better than the airport hotels, which are so far from the center of things. The room had no extra electrical plugs so I had to unplug the lamp on the desk to plug in my computer. Also, there was no plug in the bathroom that I could use for my curling iron (the plug available was for electric shavers only). |
10 |
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Marina
Solo traveller
zurich,
Switzerland
July 28, 2009
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central location |
8 |
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Maria
Solo traveller
La Jolla, California,
United States of America
July 4, 2009
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Location I was given the key to a room that was already occupied....and at check out time was presented with charges for telephone and internet service that I did not use, I had to protest these charges however, the person at check- out time seem a lot more competent that the people I encountered when checking-in.... |
6 |
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Alan
With friends
Huyton Liverpool,
United Kingdom
July 2, 2009
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excellent location,clean,well kept,comfortable rooms,friendly and helpful staff good transport links breakfast was very varied and in the main very good would go back and would also reccomend it to others the hot food was always cold that needs to be addressed otherwise pretty good |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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