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Gran Versalles
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When would you like to stay at the Gran Versalles?| Room type | Max | Rate |
|---|---|---|
| Single Room |
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Show prices |
| Double Room |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage, Airconditioning.
Activities
Hiking.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Ironing Service, Currency Exchange, Car Rental, Tour Desk, Fax/Photocopying.
Internet
Wireless internet is available in the entire hotel and is free of charge.
Guest Parking
Private parking is possible on site and costs EUR 26.75 per day.
Private parking is possible at a location nearby and costs EUR 21.00 per day.
Hotel Policies
Check-in
From 12:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
One child under 2 years stays free of charge in a baby cot.
One child under 4 years stays free of charge when using existing bedding.
One child from 4 to 12 years is charged 50 % of the room stay per night and person in an extra bed.
One older child or adult is charged EUR 26.75 per night and person in an extra bed.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, Maestro
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Gran Versalles.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
403
reviews
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Show scores of:
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Individual guest reviews for Gran Versalles
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Dimitar
Solo traveller
Sofia,
Bulgaria
February 4, 2010
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Excellent quiet location, good connections, great staff, excellent value for cost. |
10 |
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Hanane
People with friends
Saint Julien-en-Genevois,
France
February 3, 2010
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The staff was very nice and helpful. The breakfast is too expensive. |
8 |
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Peter
Mature couple
Xewkija,
Malta
January 15, 2010
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just sleeping |
8 |
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Tomasz
Solo traveller
Bruxelles,
Belgium
January 12, 2010
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Good quality hotel, nice size of the room, very clean as expected from a 4-star hotel. Free WI-Fi internet worked very well. Breakfast is not included and rather expensive. When arriving at 3 am (not a strange thing in Madrid in the New Year eve period, one would think) the entrance was blocked, so someone from recenption had to be called - not a major inconvenience, but just weird. Design rather traditional and could be updated. |
8.8 |
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Trond
Mature couple
Rygge,
Norway
January 2, 2010
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The lokation was superb for us.. Breakfast very good and Nice. |
8.8 |
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Robert
Group
Apo,
United States of America
January 2, 2010
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Location was good. Not a 4 star |
7 |
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Anargyros
Solo traveller
Kalithea - Athens,
Greece
December 28, 2009
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The service was very good, i like the wifi that was on the hotel, needed that. Just the noise some italians did in the same floor like me but had nothing to do with the hotel but them. |
7.5 |
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Roel
Young couple
Wassenaar,
Netherlands
December 24, 2009
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good central location a little noisy sometimes: the doors slam |
8 |
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Jeffrey
Family with older children
Singapore,
Singapore
December 18, 2009
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The staff were helpful, and we found the location convenient and safe. |
7.5 |
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Anonymous
Solo traveller
Netherlands
December 15, 2009
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Very good location, fair service for your money! Staff are freindly! |
7.5 |
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Nenad
Young couple
Krsan,
Croatia
November 30, 2009
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The place was very easy to find, room was quiet which was imprtant to me. Older curly haired gentleman at the reception was very nice.Nice hotel form the 80-ies I believe.I would recommend this place because location is great, near the center (walking or by tube), above all out of the city noise. On net is written that they have pay tv,when I got there they said that they don't have it any longer. Armchair in the room was dusty and had sb's hair on it. It was also written how wi-fi is free, that is right, but if you do not have your own lap top you will have to pay 6 euros for 30 minutes if you want use their pc. Buffet breakfast is 12 euros, & all I wanted to take was croissant and coffe, the girl said that there was still full to pay.I went in a bar.The reason I chose this hotel was 4 star and location, for the differences in service comparing to a 3 star hotel:like pay tv, free net and more cordial wellcome..which is an optional if you travel in Spain. It was a sort of biz' hotel or good 3 star hotel if you wish. |
7 |
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Anonymous
Mature couple
United States of America
November 30, 2009
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The staff were very accommodating and helpful. Jesus in particular was incredible. He organized an early check in for us as well as bed preference. He was very eager to help with directions, suggestions for restaurants and booked a show for us too. Thumbs up to your front office staff.Location was ideal as it was right at a metro stop and within easy walking reach of Gran Via Constant sound of running water from either the entrance way above the door into the room or the bathroom. Very hot and muggy in the room, no air moving, even with the windows open. Smell of smoke despite being on a non smoking floor. |
8.3 |
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Anonymous
Mature couple
United States of America
November 29, 2009
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I liked everything -- the very courteous and professional staff, the excellent service, the location (which I chose on purpose since I know Madrid quite well). Liquor prices at the bar were a bit stiff, but food prices, including wine, were reasonable. The breakfast buffet was wonderful. However, if I had to single out one factor, it would be the hotel staff, who kept up standards that are hard to find nowadays. I cannot think of anything that I did not like. |
9.5 |
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Stephen
Solo traveller
Stoney Stanton, Leicester,
United Kingdom
November 29, 2009
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Great location |
9.5 |
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Louie
Young couple
Columbus,
United States of America
November 26, 2009
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Really like how close to the Metro station, stores, restaurants, bars is located and how easy was to find. Don't think it has a business center or a computer available. At least I didn't see one. |
8.8 |
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Anonymous
Group
Finland
November 26, 2009
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The room was spacious and clean, situation good and the stuff very friendly and helpfull. |
8 |
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Nikolaos
Family with older children
ATHENS,
Greece
November 13, 2009
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The location, the hotel staff, the room service Noise from the other rooms during the night.We had room 202 close to the service room, the cleaning staff made noise at 8.00 am. |
8.3 |
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Michael
Solo traveller
Dublin,
Ireland
November 12, 2009
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Great location beside the Metro. Nice athmosphere and friendly staff |
10 |
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Marcin
People with friends
Dublin,
Ireland
November 11, 2009
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We got a much bigger room that expected that looked more like a business suite, on the top floor. Very nice! And quiet. The bed was big and comfortable. All of that for €94 incl. brfst. The hotel staff helped us a lot with regard to booking the flamenco night, city bus tour, how to get to El Escorial, what bus to take etc. Breakfast was okay. |
9.5 |
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Isabel
Solo traveller
Porto,
Portugal
November 8, 2009
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the location, for my purpose. The carpet in the room. The stairs from entrance level to the elevator giving access to the rooms. |
5 |
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Anonymous
Mature couple
United Kingdom
November 4, 2009
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Large and varied buffet breakfast |
7.5 |
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Michael
Mature couple
Dublin 7,
Ireland
November 3, 2009
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While the hotel is pretty central it is located on a quiet side street. It is right beside a metro station so the whole city is within easy reach. Good breakfast! The gentleman at reception when I was checking out was gruff and unfriendly. |
10 |
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Anonymous
Young couple
Ireland
October 30, 2009
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Thin walls, you can hear every step on the corridor - something you would not expect from an allegedly 4-star hotel. In general, the hotel is nothing special so probably should be a 3-star. |
7.5 |
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Robert
Solo traveller
Bristol,
United Kingdom
October 28, 2009
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The hotel was close to the venue I was attending and was reasonably priced and easy to get to. Yes, I was very, very disappointed with your post accommodation assistance. I rang the day after my stay to say that I had left my blackberry charger in my room, I was told they had several charges in a box but did not know which rooms they came from as the labels had fallen off. To cut a long story short I was sent back the wrong charger on the basis that it was the last one they had, I now have to buy a new charger so my accommodation turned out to be more expensive that I had intended. Not very impressed about that at all. |
8 |
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Alexey
People with friends
Москва,
Russian Federation
October 26, 2009
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The staff was very helpfull - lots of advice. The garage is limited and gets completed very fast so that you have to go 5 minutes by car to another parking the hotel has agreement with and walk back for 10-15 minutes. |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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