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Gran Melia Fenix
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When would you like to stay at the Gran Melia Fenix?
Top
Based on
156
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Stephen
Young couple
Banstead,
United Kingdom
November 18, 2009
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Central areas of the hotel very nice! Room a little small |
7 |
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Oscar
Mature couple
FORT LAUDERDALE, FLORIDA,
United States of America
October 24, 2009
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excellent location,within walking distance of restaurants, shopping, metro,museums and city tour bus. |
10 |
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Luis
Young couple
Lisboa,
Portugal
October 14, 2009
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Fortunately this is not our first time here (!!) and we are well impressed yet, because this time... The room 410 is so small and the toilet... please don't stay at this room! |
7.5 |
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John
Young couple
blessington,
Ireland
September 19, 2009
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lovely hotel very clean and great location asked about tickets for match , was told €130 and got them for €50 at the ground plus food wasn,t great in restaraunt |
6.5 |
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Carlos
Young couple
Garza Garcia,
Mexico
September 10, 2009
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The hotel was quite a surprise! It is very well located, within walking distance of Museums, The gran Vìa, etc., right in front of a metro station. The rooms are spacious with all the things you need to feel in a luxury hotel. It is definitely much better than what I expected for the price I paid. |
10 |
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Robert
Mature couple
Basel,
Switzerland
September 9, 2009
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The location was ideal - close to high end shopping and less expensive shops a few blocks further. Great restaurants in area. Easy walk to the Prado. No wireless service at hotel but internet access was provided. Did not eat here because of prior reviews of expensive meals not worth the price. Drinks were overpriced at the bar, better to go out. |
10 |
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Bertrand
Mature couple
Abu Dhabi,
United Arab Emirates
September 6, 2009
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I loved the location in the best barrio of Madrid with excellent shopping and eating opportunities. The decor of the hotel is superb. |
10 |
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Anonymous
Family with older children
United States of America
August 29, 2009
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Booked 2 adjoining rooms for family (with 2 children). The rooms connected with a 3rd outer door to close the units off. Beds were very large and comfortable. Rooms were pretty much soundproof (as advertised), although you could hear the floor boards creak from people walking above. Breakfast served in lobby dining room was extensive and quite good (though not cheap). At check-in staff suggested we join the hotel chain frequent visitor club ("Mas") which allowed one guest to eat breakfast for free (that turned out to be a significant savings). The location of the hotel is excellent. Highly recommended. Bathrooms are a little cramped (though not too bad by European standards). Otherwise really no complaints. |
9.5 |
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Anonymous
Solo traveller
United States of America
August 29, 2009
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Elegant. Quiet. Very comfortable beds. Good location. Rooms are too small for the price (unless you pay for the suites) |
7 |
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Anonymous
Young couple
United States of America
June 17, 2009
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It was great. The staff really made me feel like a princess. I lost a document and he help me trying to find out. They even send me e-mails with the updates after I left the Hotel. |
10 |
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Gary
Mature couple
Finksburg,
United States of America
June 11, 2009
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Friendly, English-speaking staff. The entire hotel is beautiful, from the lobby to the hallways to the the rooms: elegantly gorgeous. Everything is well-maintained and very clean. The breakfast buffet is overly generous with a wide range of Spanish and American-friedly foods (including for kids). The room was not non-smoking. When we inquired about switching, no non-smoking rooms were available. Fortunately, the faint lingering tobacco smell that was noticeable only upon first entering the room. |
9.5 |
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Carlos
Solo traveller
santa barbara,
United States of America
June 3, 2009
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i enjoyed the classic elegance, even though it is a bit worn at this point. could use a freshening up. fitness center was a joke |
7 |
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Dov
Mature couple
Tel Aviv,
Israel
May 30, 2009
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Good location, comfortable room. Although we booked an upgraded room and paid for it, the front desk allocated for us a regular room and changed it only after we saw the room and complained. |
7.5 |
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David
Solo traveller
Preston,
United Kingdom
May 30, 2009
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I would recomend this hotel for anyone visiting Madrid. Good value and very quiet rooms. |
10 |
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Anonymous
With friends
United Kingdom
May 28, 2009
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Location was fantastic, luxury hotel for the price |
10 |
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Anonymous
Young couple
Ireland
April 21, 2009
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The luxurious accommodation and the excellent service of the staff. The quality of food available in the Club Lounge and the hotel restaurant was also excellent I think the gym equipment should be more extensive. |
10 |
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Odete
Solo traveller
ALDEIA DE PAIO PIRES,
Portugal
March 13, 2009
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Room to small comparing with price |
7 |
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Koen
Solo traveller
epsom,
United Kingdom
February 8, 2009
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Nice rooms, with character and warmth (versus some of the other clinical hotels such as Puerta America) no pool |
9.5 |
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Anonymous
Young couple
Spain
January 21, 2009
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The bathroom was too cramped for a 5 star hotel. |
5.5 |
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Luis
Family with young children
Lisboa,
Portugal
January 20, 2009
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We returned again to spend a weekend at this (fantastic) hotel in the best place of the world for the "rebajas" (shopping). |
10 |
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Marius
Young couple
BRASOV,
Romania
January 7, 2009
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The hotel was beautiful, bed very confortable. The bathroom wasn`t very large and the hotel is not isolated so you can hear every noise made in the hotel. |
8.5 |
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Gianluca
Young couple
Monaco,
Monaco
January 4, 2009
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Nice room clean ,close to the center very polite staff |
7.5 |
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Luis
Young couple
Lisboa,
Portugal
January 3, 2009
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We returned after two months and all still excellent! The right hotel (service level) in the best place (excellent location). |
10 |
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Anonymous
With friends
United Kingdom
December 22, 2008
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Staff were always helpfull. the bathroom area was too small. I also feel that in today's world - wi-fi should be included in the cost of the room. |
6 |
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Daniel
Solo traveller
Bruxelles,
Belgium
December 15, 2008
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pretty good location, very clean, very helpful staff, good service, easy to use remote for turning on/off the light/airconditioning system a bit expensive, but beeing in the leading hotels of the world list might add a bit to the price. normal room which was the cheapest is a bit to small and the bang & olufsen tv is not really a thrill |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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