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NH Zurbano
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When would you like to stay at the NH Zurbano?| Room type | Max | Rate |
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| Single Room |
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Show prices |
| Double Room |
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Show prices |
| Superior Double Room |
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Show prices |
| Junior Suite |
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Show prices |
| Suite |
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General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safety Deposit Box, Heating, Luggage Storage.
Services
Room Service, Meeting/Banquet Facilities, Babysitting/Child Services, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Car Rental, Fax/Photocopying.
Internet
Wireless internet is available in the entire hotel and costs EUR 17.00 per 24 hours.
Guest Parking
Private parking is possible on site (reservation is not possible) and costs EUR 20.33 per day.
Hotel Policies
Check-in
From 15:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 18:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 2 years stay free of charge for cots.
One child under 12 years stays free of charge in an extra bed.
All older children or adults are charged EUR 27.82 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
NH Zurbano.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
160
reviews
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Show scores of: |
Individual guest reviews for NH Zurbano
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Marta
Group
London,
United Kingdom
November 26, 2009
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really small rooms with a window to an interior patio.No natural light. Lifts to rooms really tiny. The price was really high for that kind of room that you can get in a hostel at half price |
4 |
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Philip
Mature couple
Colmenar,
Spain
November 12, 2009
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Very friendly and helpful staff. Good location, close to Metro station and only a few stops from city centre. Excellent breakfast buffet - though expensive if not included in room rate! No bidet in room - usual in Spain. You still only get free internet access for 15 mins in reception - wi-fi should be available in all rooms at no charge! Nearly knocked myself out when walking onto balcony. Opened door, stepped out - and smashed straight into second glass door which was simply invisible. Reported to reception, who were apologetic and agreed that there should be at least a strip or a label on the door to make it noticeable. Nothing done during my stay, however. |
7.5 |
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Allan
Mature couple
Victoria,
Canada
October 22, 2009
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Buffet breakfast was excellent. The room was nicely appointed & quiet. The staff was very friendly & helpful. Did not like paying 5.8 euro for 1 hour wireless connection when the hotel was advertised as having free internet connection. The free internet was only 15 minutes per day and required that you use the hotel computer in the lobby! |
7.5 |
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Paula
With friends
MASSAMÁ,
Portugal
September 30, 2009
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In general I liked the service and staff.The room was very cleen. I`didn`t like the location of the room, because of the vew. |
8 |
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Philip
Mature couple
Colmenar,
Spain
September 8, 2009
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Free (if limited) wi-fi in reception. Friendly staff. Very expensive breakfast. They still haven't got the message that people now expect free wi-fi in their rooms! |
8.5 |
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Philip
Mature couple
Colmenar,
Spain
September 5, 2009
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Quick, efficient check-in, friendly staff, clean room, good price. Very expensive breakfast - we passed! |
9 |
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Elisabeth
Solo traveller
Ingleton, North Yorkshire,
United Kingdom
September 2, 2009
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Clean and quiet Standard of English language basic. Foolishly, I expected hotel staff at a Madrid business hotel to be able to speak English reasonably well. |
8.5 |
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Evgeny
Solo traveller
Copenhagen,
Denmark
August 31, 2009
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location, inner design, remove bad smell from aircon |
7 |
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Rad
Mature couple
HV-GB,
Canada
August 23, 2009
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the staff trying to be accomidating There was a lot of non satisfying ascpect in my stay.1) There is no airconditioning from 1-6 am, in August !! , claiming it's the city policy.2) The staff claimed and promissed a lot of things nicely but non was fullfilled 3) they tricked me into a laundry scam (no price list was available in the rooms). I asked for wash only and I got wash and ironing and a bill of 120 Euro for a small load of underwears and Bras and few T shirts. |
3.5 |
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Maury
Solo traveller
Lake Charles,
United States of America
July 7, 2009
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The rooms were very nice size. The bathrooms were really nice. We stayed two different nights. The first stay had a lovely view of the street. I think they should have free internet for people who bring their laptops. The first stay they gave us a coupon to use the internet in the lobby, but the second stay they did not and it is not worth paying a huge amount of money just to email our families back home and let them know we are ok. |
7.5 |
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Bettina
With friends
Bruxelles,
Belgium
June 24, 2009
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the rich breakfast, the spacious room, kind reception window on the narrow street |
9 |
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Marcus
Mature couple
Monkstown,Co.Dublin,
Ireland
May 23, 2009
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The room was big, clean. The hotel is close to a metro station. It is only 30 min away from the airport and 10 min from the city center |
9.5 |
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Anonymous
With friends
Belgium
April 26, 2009
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The hotel is well located close to a metro station. It is clean and rooms are nice. |
8.5 |
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Isla
Family with young children
London,
United Kingdom
April 9, 2009
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The superior room (suitable for triple beds) was spacious and clean. We had a kettle and complimentary tea and coffee in the room. The breakfast buffet was extensive although a bit expensive (already warned by reviewers). Major tourist sights are not easily reachable from the nearest Metro station without changing lines a few times. We walked to the next nearest one for over 10 minutes to get to a convenient line.On Saturday night we could hear the rubbish collection at 3am and also people leaving clubs. |
7.5 |
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Jan
Solo traveller
Ispra,
Italy
March 25, 2009
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Closeness to my meeting place and closeness to the airport shuttle metro |
7.5 |
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Anonymous
Young couple
France
January 6, 2009
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Madrid is a very beautiful city with nice places like Chueca's streets, Rastro's market, Retiro's gardens, mncars, Fresc Co... The pipes of the bathroom felt a bad smell, the beds are twin beds, no free wifi acess... |
4.5 |
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Sofoklis
With friends
Agia Paraskevi,
Greece
January 5, 2009
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Convenient location close to a Metro Station. Reasonable room price, even though the extra price asked for the breakfast was extremely high. I ended up getting a much cheaper breakfast in a nearby cafe. 1. I asked for a double bedroom and I was assigned to a twin one. They transfered me to a double bedroom after my intervention that I had asked for a double beroom. 2. It was unacceptable to apply increased room rate for the nights of 31/12 and 1/1 deliberately. No extra service was offered, it was only an attempt to get more money. I recommend the hotel with some reservations. |
7 |
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Anonymous
Solo traveller
Switzerland
November 28, 2008
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Just about everything. The room is not too big, but comfortable enough, staff is very kind, polite and helpful, the room is quiet during the night. Breakfast is excellent. Internet access is too expensive. |
10 |
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Anonymous
Family with older children
Portugal
October 28, 2008
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We stayed in the new section and the rooms were very well appointed. Also convenience the food - expensive and not good |
7 |
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Anonymous
Solo traveller
Spain
December 15, 2009
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Los obsequios consumibles para el baño sólo incluyen jabón. |
6.5 |
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Giorgio
Mature couple
roma,
Italy
December 9, 2009
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non ho potuto apprezzare nulla perchè la mia camera era nel palazzo accanto priva di ogni operatore dell'albergo e delle sue strutture. vedi nota suesposta |
2.5 |
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Mirella
With friends
SORA,
Italy
December 9, 2009
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la calma delle strade adiacenti, il poco rumore la reception e tutti i servizi nell'edificio principale che non era il nostro |
7.5 |
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Anonymous
Young couple
Belgium
December 4, 2009
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Hotel is clean and well situated at 5 minutes of the metro station Gregorio Marañon. The cost of the breakfast is completely incredible regarding the quality (17 euros)!!!!! |
7 |
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Jose
Solo traveller
Tiñana-Siero,
Spain
December 4, 2009
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La atención y disposición de sus empleados para solucionar incidencias y hacer la estancia agradable.Bien situado. Buena relación calidad precio. No tiene climatización en las habitaciones (ó no funciona). Conexión de internet cara. Garage difícil. Dotación para higiene personal escasa. |
7 |
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Anonymous
With friends
Spain
December 2, 2009
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La situación y la relación calidad precio.El hotel me ha resultado muy agradable |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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