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Petit Palace Mayor Plaza
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When would you like to stay at the Petit Palace Mayor Plaza?| Room type | Max | Rate |
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| Romantic Getaway |
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Show prices |
| Single Room |
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Show prices |
| Double Room |
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Show prices |
| Triple Room |
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Show prices |
| Family Room |
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Show prices |
| Double Room + Tickets for the Reina Sofia Museum |
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Show prices |
| Double Room (Advance Purchase) |
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Show prices |
General
24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Family Rooms, Elevator, Safety Deposit Box, Heating, Design Hotel, Luggage Storage, Gay Friendly, All Public and Private spaces non-smoking, Airconditioning, Designated Smoking Area.
Activities
Cycling.
Services
Meeting/Banquet Facilities, Business Centre, Laundry, Dry Cleaning, VIP Room Facilities, Ironing Service, Bicycle Rental, Car Rental, Tour Desk, Fax/Photocopying, Ticket Service.
Internet
Wireless internet is available in the entire hotel and is free of charge.
Guest Parking
No parking available.
Hotel Policies
Check-in
From 13:00 hours
Check-out
07:00 - 12:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 30.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are allowed. No extra charges.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, JCB, red, Maestro
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The breakfast includes orange juice, cheeses and cold meats, assorted pastries, cereals, bacon, sausages and eggs, and tea and coffee.
Rooms with exterior views, for smokers, non-smokers, those with pets and wheelchair users are all available on request.
Special offer: during December and January, receive free minibar and soft drinks.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Petit Palace Mayor Plaza.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
469
reviews
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Show scores of: |
Individual guest reviews for Petit Palace Mayor Plaza
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Young couple
Portugal
January 17, 2010
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The true kindness of the staff, always very willing to help, the quiet (althoughthere was some refurbishing going on), the location, very close to underground and main attractions, and the comfort in the room. Definitely the laptop with free Internet. There isn't a lobby, which would be nice, glass protection in showers is not enough to prevent bathroom from flooding during showers, cosmetic products such as body lotion were inexistent, as were slippers and bathrobe. |
8 |
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Luis
Mature couple
MIAMI,
United States of America
January 12, 2010
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Location; free internet access with computer, and design of the room. It had no bidet, unlike most hotels of this category in Spain. |
10 |
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Kevin
Mature couple
Den Haag,
Netherlands
December 25, 2009
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Price, staff, location Rebuilding works making us move twice to avoid jackhammer noise. Drain smells in 2 rooms. |
6.3 |
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Tristan
Young couple
Cape Town,
South Africa
December 22, 2009
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Good location, lovely design in room and amazing shower! There was a bad smell from the plumbing. Perhaps the hand basin did not have a proper u-bend? |
8.8 |
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Francesca
Family with young children
milano,
Italy
December 10, 2009
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i'll never suggest this hotel to anyone. we booked a family room, but it was a double room with a bunker bed. when it wss open there was not any space in the room. everything was for 2 and not for 4 people. very very small room. the carpet was very very dirty. only one soap for 4 people for 4 days...unbelivable!!! |
5 |
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Anonymous
Mature couple
Canada
November 30, 2009
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We loved the convenient location to sights, the state of the art showers and the free internet access. |
10 |
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Heidi
Solo traveller
Reeuwijk,
Netherlands
November 30, 2009
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Beautiful design rooms, nice rainwater shower in the bathroom. Close to Puerta de Sol with good metro connections. Carpet had a lot of stains, room was very warm an it was not possible to adjust the temperature. |
8.3 |
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Anna
Family with older children
Singapore,
Singapore
November 29, 2009
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convenient location; free use of computer in the room; hydromassage shower noise from the street esp on fri and sat |
8 |
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Anonymous
Solo traveller
Greece
November 18, 2009
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location poor breakfast |
7.5 |
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Anonymous
Solo traveller
Greece
November 16, 2009
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the location, free WiFi breakfast poor for 4* hotel, slippers were not available, no soap refill |
7 |
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Sylvie
Family with older children
Cascais,
Portugal
November 2, 2009
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very well situated concerning the center of Madrid not so clean, the floor was discusting |
5.5 |
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Anonymous
People with friends
Ireland
November 1, 2009
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The location was good in relation to major sights in Madrid. No need for metro or taxi as all within walking distance. The internet access in the room was excellent. The left luggage room was secure and convenient. The website states air conditioning in every room. The air conditioning in our room worked for 2 hours then turned off for the remained of the visit. When we asked hotel staff about this we were told "its off, open a window if your warm". Not good enough. We were forced to sleep with the window open as a result of this. The noise from the street was terrible- traffic, singing, shouting, etc leading to poor sleep. We booked a triple room though clearly we received a twin room with an extra bed shoved in at the window. To get out of the bed one person had to climb down their bed as there was literally no space between beds. The bathroom door is quite see through which is crazy for a group room. |
6.8 |
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Dennis
Mature couple
Yokine,
Australia
October 29, 2009
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Just loved the location, so close to the Plaza Mayor and very easy to walk everywhere and with so many cafes and shops close by. |
8.8 |
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Ronen
Solo traveller
Natanya,
Israel
October 29, 2009
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The design, the computer in the roon, the shower, the mattrass , the location and the staff. |
9.5 |
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Caroline
People with friends
Melbourne,
Australia
October 23, 2009
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Location was the only strength of this hotel. The carpets were dirty. There were just enough room for 4 adults. We stayed in a Petit Palace in Barcelona and the room were really spacious and decided to book with the same chain. But this one was way below expectations. |
5.5 |
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Michael
Solo traveller
Huercal Overa,
Spain
October 21, 2009
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Excellent location Very small room. Could not use Hydro Shower because the jets spurted water all over the bathroom |
7.5 |
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Michael
Solo traveller
Germantown, WI,
United States of America
October 20, 2009
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Location, design breakfast sewer smell from the bathroom, cigarete smoking traveling through the ductwork |
8 |
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Dana
People with friends
Bucharest,
Romania
October 14, 2009
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The hotel location - right in the heart of Madrid - and the hotel indoors design. |
8.8 |
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Katie
Young couple
Multyfarnham, Co. Westmeath,
Ireland
October 9, 2009
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convenience to city centre, parks and shopping area |
8 |
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Anonymous
Group
United Arab Emirates
October 6, 2009
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Location was very central and close to major city attractions. Having a laptop with Internet access in the room was very convenient. 1- Hotel staff were very friendly but not experienced enough: very limited knowledge about touristic attractions, places for dinner, time to get to the airport,... etc.; 2- Overall hotel security is not reassuring- As you walk in the hotel, you do not get to see any of the hotel staff since the reception is situated far away from the main hotel entrance; 3- No one to help you take your luggage to the room; 4- Carpet in the room full of strains |
5.7 |
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Russ
Solo traveller
Paris,
France
October 3, 2009
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Very smart room packed with everything including a laptop chained to the wall and free internet - great idea ! Nice big walk-in shower - perfect ! |
9.5 |
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Niranjan
Mature couple
MUMBAI,
India
September 30, 2009
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Only location. Room carpeting was very bad and requires replacement. Lighting in room also not up to the mark. |
5.5 |
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Kay
Mature couple
Nicholls,
Australia
September 29, 2009
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Staff were friendly, efficient Hotel very clean, spacious and one of best we stayed in throughout Europe |
9.5 |
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Stephen
Mature couple
Welling, Kent,
United Kingdom
September 16, 2009
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Perfect positioning with the Plaza Mayor, Puerta del Sol and Palacio Real all within a gentle strolling distance. |
7.5 |
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Linda
Mature couple
Dublin,
Ireland
September 15, 2009
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Its central location was excellent. The decor was unusual but funky. It was lovely and quiet. Staff in reception were very helpful. Breakfast was poor for the price even though there was na offer of two for the price of one.The carpet in the room was badly stained. The cold tap stopped working and we could only get hot water. The shower fitted with power points sprayed all over the room. There was a bad smell in the bathroom. The air con was unable to cope with the temperature. There were no drawers at all in the room. Had to ask at reception to have the room cleaned at 3pm as it still wasnt done. |
6.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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