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Petit Palace Plaza del Carmen
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When would you like to stay at the Petit Palace Plaza del Carmen?
Top
Based on
213
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Nada
Mature couple
Celje,
Slovenia
October 31, 2009
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What is good, is the location. But many other hotels are also good located. Everything in the bathrom was broken - from toalet paper holder to shower,...; room was extremely small - not even close to the presentation on the web site; elevator is clattering... |
4 |
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Anonymous
Solo traveller
Switzerland
October 19, 2009
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The location + internet / laptop in the room very very small room and poor breakfas |
6.5 |
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James
Young couple
London,
United Kingdom
October 12, 2009
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The room was far too sparsely furnished and was rather basic for a 4star hotel. Facilities were not great either; ie they were not able to do laundry at the weekend. Also for a 4 star hotel they had neither bar nor restaurant. |
5 |
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Clara
Solo traveller
Brussels,
Belgium
September 21, 2009
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An excellent bonus to have a lap-top and free internet connection in the room! The complimentary coffee machine was also appreciated! Breakfast was fairly poor for a four star hotel, and the glasses at the breakfast room were dirty... |
7.5 |
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Florence
Solo traveller
Zurich,
Switzerland
September 13, 2009
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Very modern hotel and very central. The ideal spot to discover Madrid. |
8.5 |
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Anonymous
Young couple
Serbia
August 27, 2009
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design and cleaning. location as well breakfast lounge is too small. |
8.5 |
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Carlos
Family with young children
Maia,
Portugal
August 24, 2009
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Central location. The hotel offered some welcome chocolates which unfortunately were completely melted. |
6.5 |
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James
Young couple
coventry,
United Kingdom
August 11, 2009
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very cosy and friendly staff |
10 |
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Jessica
Family with older children
Sheffield,
United Kingdom
July 31, 2009
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Very interesting layout; fantastic bathroom with hottub; free internet access It was extremely hot during our stay, & the airconditioning had not been put on in advance. being at the top of the hotel meant the aircon was not quite sufficient to deal with the very hot temperature. |
8 |
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Nuno
Group
Covilhã,
Portugal
July 22, 2009
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the only request we made for our bedrooms (individual beds) had not been attended; it took 2 room changes and 2 days to end up in a room with ... a king size bed. at that point we decided to stop the permanent changes. |
7 |
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Bruno
Group
Aveiro,
Portugal
July 20, 2009
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Well decorated, avantgarde environment. The rooms had air conditioning, which is compulsory, given Madrid's heat. The staff was great and helpful, all of them, all of the time. Free internet and notebook in every room. Free water, tea and coffee in the lobby. Free bike rental, in the hotel. Its localization is great, you can go walking almost everywhere and by metropolitan everywhere in the city. The double rooms are not very spacious. I didn't had the time to try the breakfast, but it gets cheaper booked in the Internet. |
9.5 |
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Anonymous
Solo traveller
United Kingdom
July 7, 2009
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Rooms are really nice. It is good too that they are offering free water and coffee in the entrance, it gives a friendly look to the hotel. They charged me an unacceptable rate for my phone call. It is written in the room that call starts from 0.90Euros/min and I was charged 4euros/min to call an english mobile and nearly the same rate to call landlines in Spain. I thought it was simply ripping off. The girl at reception was not friendly at all when I complained (but apart from her the rest of the staff was really nice) |
8 |
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Claire
With friends
London,
United Kingdom
June 30, 2009
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Good central location, modern style, good facilities (power shower, wifi, flat screen tv etc), clean, friendly helpful staff plus chocolates in the room on arrival! Room could've done with more light. |
9.5 |
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Anonymous
Solo traveller
United Kingdom
June 29, 2009
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There were bikes available for free hire. Also the hotel was very central. |
7.5 |
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Anonymous
Family with older children
Egypt
June 27, 2009
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The staff was very helpful to help us organise visits of the town. The hotel is also well centered and we didn't need our car. We also enjoyed a nice bycicle ride in the park, but as we were five and there were only four bikes, one had to sacrify. The road works on the Carmen place and the graffitis made the environment around the hotel ugly and the hotel will look nicer when they will be completed. Also, as we came by car, we turned for one hour before we reached the hotel as roads around were blocked.Worse, the strange people at the next door disco gave us a bad feeling. |
6.5 |
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Jean-roch
Family with young children
Guayaquil,
Ecuador
June 26, 2009
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Very nice hotel idealy situated in a living neigbourhood very close to the touristic center. Very good facilities in the room. The staff at the reception should be able to offer touristic information, restaurant, cultural actualities.. city tours etc... should be of a great value. |
8 |
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Andrey
Family with young children
Saint-Petersburg,
Russian Federation
June 16, 2009
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Good location, friendly staff, close to the city center, free internet and laptop in room, air condition, free tea and coffe in lobby. Our family room on the 4th floor was terrible: you can''t stand due to the lowest roof, there are only two tiny windows. WC is not isolated from the room!!! It is not possible to use shower because the water runs to the floor of the WC and then on the room's floor. |
5.5 |
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Jonathan
Solo traveller
Telford,
United Kingdom
May 31, 2009
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Atmosphere and location in the city. No, I liked the style. |
9.5 |
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Nambia
Young couple
London,
United Kingdom
May 22, 2009
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Location - perfect to explore the city and very close to a lively area with plenty of choice in bars/restaurants. |
9 |
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Virginia
Mature couple
Sunderland,
United Kingdom
May 21, 2009
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The Receptionist, Patricia, was most helpful and friendly, as were the other members of staff thet we encountered to a far lesser degree. We were seeking the same designer type qulity that we'd encountered at the Radisson in Rome but with a bit more "humanity".........and we rackon that we got it! The Cinema next door showed "Rocky" films into the night, but it didn't bother me too much....as my hearing is less acute than my husband's. It was a small price to pay for having a balcony and we did book very late. Our's was the room adjacent to the Cinema and I don't suppose that the others would be affected. As ever in Continental Hotels, we missed tea and coffee making facilities. |
9 |
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Brij
Family with older children
Coquitlam,
Canada
May 3, 2009
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Location is good except the red light district next door. Staff was helpful. Attic room left some bumps on the heads. |
7.5 |
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Joshua
Group
Barcelona,
Spain
April 27, 2009
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Design, value for money, location Dueto location, little complicated to access with taxi. |
8 |
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Anonymous
With friends
United States of America
April 9, 2009
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The hotel's location is great - very central. The triples are spacious and the in-room laptop is an added benefit for determing what to do in the city. The doors to the bathroom has this slight gap that is annoying when you are sharing a room with people. |
8.5 |
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Peray
Young couple
London,
United Kingdom
February 25, 2009
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The staff were very friendly which detracted from the fact that I had asked and booked a double attic room, only to end up in a double room with two single beds pushed together! Do not be fooled by the great pictures on the site, I was sorely disappointed! The room was very small and I did not actually get what I booked. |
5.5 |
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Mary
Mature couple
Dublin,
Ireland
February 2, 2009
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Central location was the main point for us. There was a type of sewage smell coming from the bathroom in the late evenings but we did not make a complaint as we were out all day in your beautiful city. |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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