Petit Palace Alcala Torre

Sa situation dans Madrid, sa décoration dépouillée et design

Pas de personnel

Tres bien situé. Proche de centres d'interet.

Chambre petite. Mal insonorisé. Odeurs de cigarrette. Hall d'entrée decevant. Ascenseurs lents. Pas un 4 *.

Sa situation

Pas la cava promise à l' accueil...nettoyage pas fait...une lucarne en lieu de fenêtre dans la chambre....pas de peignoir....etc. tout juste un 2 étoiles.

Chambre très bien insonorisée par rapport à la rue, agréable pour une famille avec enfants, avec TV et accès à internet, salle de bain fonctionnelle et bien fournie

mal insonorisé entre la chambre et le couloir, climatisation un peu bruyante la nuit surtout si l'on nous demande de ne pas l'arrêter.

Emplacement ideal pour visiter les differents quartiers, tres calme, chambres tres spacieuses

Personnel peu aimable, propreté de la chambre et de l'hotel insuffisante

Hotel à la déco supprenante et agréable , bien équipé (ordinateur connecté à internet, douches spacieuses...) salle de petit déjeuner très spacieuse et très éclairée , vue panoramique sur la ville (située au 5 ème étage), Idéal pour visiter madrid !!!

Petit problème au niveau de l'eau chaude !!!

This hotel's location is very central, close to the Plaza Sol. Although the building is a bit tired, the decor has been updated in a very modern way. The rooms are of a good size, big bed, fantastic shower and a laptop with internet in the room and also in the lobby (with a printer). We enjoyed staying here and will come back again on our next visit.

There are a few minor repair jobs to be done, like a tap that has become loose from the washstand, the desk top was only screwed to the legs with 2 screws. But really, it did not affect our stay !!

Great location; all major tourist sites within walking distance. Lavish breakfast. Free laptops in rooms (although, in our room it didn't want to boot and noone came to fix it despite few reminders)

The room was really too small. We booked quadruple room; in fact it was no bigger than standard double room so we could edge ourselves only sideways. There was vurtually no daylight in the room; the window overlooking some huge ventilation pipe.

location

the cleaness and the staff the room service

The location of the hotel is very good, close to Puerto del Sol and Gran Via. Nice breakfast with an assortment of cheeses, bacons, jamons and fruits. Beds are very comfortable, the room is tidy, there is a notebook in the room with internet connection.

The staff can speak very little English, it is hard to communicate.

Quiet, good atmosphere. loads of newspapers available. free internet with laptop

the walls are kind of too thin, so it's very easy to hear the noises from neighbouring rooms

Location! Location! Location! Next to the Sevilla Metro Station. Next to Starbucks. One metro station away from Puertas del Sol. The room was very good. High tech hotel (my room was equipped with a portable computer).