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Petit Palace Embassy Serrano
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When would you like to stay at the Petit Palace Embassy Serrano?
Top
Based on
178
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Florence
Solo traveller
cambridge, MA,
United States of America
October 12, 2009
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The staff at reception--especially the amazing Marta--were incredibly helpful and patient. Outstanding. I had many requests, and they were always responsive and thoughtful. A big bravo to them! (The women in the breakfast room & bar were also very helpful and kind.) Thanks to Marta, I had a room on the courtyard, which was wonderfully peaceful. A couple of details: not enough convenient electric outlets; the telephone wasn't working well (maybe needed new battery); a clock or clock radio in the room would be helpful; only one English and no French TV stations (and 4 or so German stations!). |
8 |
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Vera
Family with older children
S.João do Estoril,
Portugal
September 23, 2009
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I liked the hotel and the location is fantastic. The room was a little bit small, but breakfast was good and probably I will stay again at the Embassy Serrano. |
7.5 |
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Juan
Family with older children
SAVANNAH, Georgia,
United States of America
August 18, 2009
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Hotel was great but did not have hotel parking if you arrive by car. |
10 |
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Robert
Young couple
el papiol,
Spain
July 8, 2009
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having a laptop in the room provided by the hotel I think is a great idea. Also the location of the hotel is very convinient the carpet |
7 |
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Anonymous
Young couple
United Kingdom
June 23, 2009
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Location. High Tech facilities. Breakfast. Comfort of room. Amenities... The room design wasn't very good: there wasn't space enough to open the bathroom and the wardrobe door. The bathroom didn't have enough hooks |
7 |
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Luis
Young couple
Lisboa,
Portugal
May 22, 2009
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Excelent location and a great hotel! |
10 |
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Blaz
Solo traveller
LJUBLJANA,
Slovenia
March 30, 2009
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Free WIFI internet access. Breakfast wasn't included. |
9.5 |
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Sevil
Solo traveller
Nisantasi,
Turkey
January 13, 2009
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rooms..comfortable and good design ın the bathroom wash basin area was poorly designed, it was difficult to use.. |
7 |
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Anonymous
Young couple
Portugal
January 6, 2009
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location and design, access to internet free; Cleanliness and maintmenance must be improved. Breakfast price very expensive. |
4.5 |
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Anonymous
Family with older children
Ireland
January 2, 2009
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Great Location, in the middle of Salamanca district without the madness of the Gran Via |
7.5 |
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Amer
Mature couple
casablanca,
Morocco
December 25, 2008
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they did not clean the bathroom on sunday |
7.5 |
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Dwayne
Family with young children
Gibraltar,
Gibraltar
December 10, 2008
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Excellent decor. Very highly recommended for any traveler to Madrid. Very well located with a Metro (Tube) station at less than 100 mtr away. Easy to get to hot spot locations and good shops in the vicinity too. Highly recommended hotel. |
9.5 |
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Anonymous
With friends
Lithuania
November 17, 2008
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Everything was good |
9.5 |
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Francisco
Solo traveller
Lisboa,
Portugal
October 26, 2008
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Laptop in the room The worse customer attendance I've ever seen. Reception Desk staff should be trained. Unfortunately I was feeling sick during my stay and didn't get any type of help. I had to go myself to the nearest pharmacy and maximum time allowed to leave the room after 12:00 was only one hour: "two hours is complicated". Considering the level of attendance, the price charged is outrageous. |
3.5 |
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Mª
Family with older children
Bilbao,
Spain
November 11, 2009
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Lo que más me ha gustado es su ubicación, cerca de los puntos de interés y de la zona de compras,buen ambiente y restaurantes variados. Sé que es una causa ajena al hotel pero debo decir que al estar la calle en obras, incluso el sábado y el domingo, los trabajadores empezaron a las 8 de la mañna con la máquina perforadora y el ruido era muy molesto. |
9 |
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Pablo
Young couple
Oviedo,
Spain
November 5, 2009
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La ubicación, aunque en la actualidad la calle Serrano está patas arriba y si la habitación da para la fachada principal no hay quien duerma a partir de las 07:30 A los servicios del hotel deberían añadir fisioterapia, para recuperarse de la dureza extrema de los colchones. |
5.5 |
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Sophie
Solo traveller
lille,
France
October 31, 2009
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connexion internet, design, fonctionnalité, gentillesse du personnel vélos proposés en mauvais état et sans antivols, ajouter si possible porte manteaux dans salle de bain ou étagères |
9 |
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Claudia
Solo traveller
Mexico,
Mexico
October 31, 2009
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Hotel muy agradable, con instalaciones modernas y muy confortables Que actualmente esta en obras la calle con mucho ruido e inconvenientes para transitar. |
9.5 |
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Anonymous
Young couple
Portugal
October 25, 2009
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O PC com acesso à Internet no quarto é uma boa facilidade.O quarto tem uma boa área. |
7.5 |
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Anonymous
Young couple
Portugal
October 24, 2009
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Boa localização,central, zona tranquila e bem frequentada |
7 |
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Galarmas,
Group
Vigo,
Spain
October 22, 2009
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Comodo y por su ubiacion ideal para compras y maravillosa las vistas me alojaron en una habitación con terraza en principio nada |
7.5 |
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Soraya
With friends
palencia,
Spain
October 21, 2009
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el albornoz |
7.5 |
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Anonymous
Mature couple
Spain
October 16, 2009
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Esta muy bien uicado, hotel confortable La calle estaba en obras , pero eso es pasajero |
7.5 |
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Anonymous
Mature couple
Brazil
October 15, 2009
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Facilidades oferecidas na parte tecnológica, ao disponibilizar notebooks no quarto. O atendimento dos funcionários da recepção em geral. Pareciam sempre pouco dispostos a ajudar e pouco atenciosos. |
7 |
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Anonymous
With friends
Spain
October 14, 2009
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Muy buena ubicación en pleno barrio de Salamanca El servicio de habitacion estuvo montando la cama supletoria cuando estamos deshaciendo las maletas a nuestra llegada. |
6.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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