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Silken Puerta Castilla
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When would you like to stay at the Silken Puerta Castilla?| Room type | Max | Rate |
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| Executive Double Room for Single Use |
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Show prices |
| Standard Double/Twin Room for Single Use |
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Show prices |
| Standard Double/Twin for Single Use |
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Show prices |
| Standard Double/Twin Room |
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Show prices |
| Business Double Room |
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Show prices |
| Executive Double Room |
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Show prices |
| Standard Double/Twin Room with Extra Bed |
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Show prices |
| Family Room |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Family Rooms, Elevator, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage, Airconditioning.
Activities
Sauna, Jacuzzi, Turkish/Steam Bath.
Services
Room Service, Meeting/Banquet Facilities, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Car Rental, Tour Desk, Fax/Photocopying.
Internet
Wireless internet is available in the entire hotel and is free of charge.
Guest Parking
Public parking is possible on site and costs EUR 22.80 per day.
Hotel Policies
Check-in
12:00 - 00:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 12:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 2 years stay free of charge for cots.
All children under 8 years stay free of charge when using existing bedding.
All older children or adults are charged EUR 29.96 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Silken Puerta Castilla.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
1107
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Solo traveller
Russian Federation
December 2, 2009
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Nice personnel, good meal, clean rooms and seems to be popular one Expensive breakfast - for 18 euros was poor choice of meal |
8 |
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Anonymous
Mature couple
Germany
November 11, 2009
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Close to Metro |
10 |
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Anonymous
Solo traveller
Japan
November 8, 2009
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Close to the Metro Station and that station is close to Chamartin Station. Facilities are clean and new. Staffs are polite and kind. Expensive Wi-Fi access. |
9 |
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Stephen
Family with older children
Moscow,
Russian Federation
November 8, 2009
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Allowed late check out 3;30 pm. Friendly. Good location to airport, business and city centre. Clean modern, huge comfortable bed! easy to find! Cost of parking particularly if you went in and out of parking lot more than once a day. EU 22 just for night and EU 13 for 4 hours afternoon! Guests should get a day pass. Also internet system though free was inconvenient with new codes every 24 hours. |
7.5 |
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Richard
With friends
ROWLEY REGIS,
United Kingdom
November 5, 2009
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excellent hotel with very good staff its my second stay at this hotel in the last 3 months and i will be staying there again in april.Highly recommend this hotel |
10 |
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Anonymous
Solo traveller
Portugal
October 24, 2009
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Location and modern |
9.5 |
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Anonymous
Solo traveller
Italy
October 19, 2009
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The room was clean and really comfortable. The wi-fi Internet connection is free of charge and so very useful when travelling for business. |
8.5 |
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Anonymous
Family with young children
Singapore
October 12, 2009
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convenient transportation, good view not hot drinking water, and even no slipper to relax |
8 |
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Elias
Solo traveller
ZOUK MIKAEL,
Lebanon
September 28, 2009
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hospitality and front desk assistannce |
7 |
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Raquel
With friends
Santander,
Spain
September 16, 2009
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Shopping & visiting friends My only complain is that the breakfast served at the hotel cafeteria was not good, soggy "churros" & bad toasts. I'm not referring to the breakfast included with the room, just what it was served to us at the cafeteria. |
9 |
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Anonymous
Solo traveller
Hong Kong
September 12, 2009
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Very kind staff. Near to metro station. Easy to find. Little far from centro. About 30 minute by metro. |
9 |
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Sinclair
Family with young children
London,
United Kingdom
September 2, 2009
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My room smelt of damp. However, I was too tired to complain and turned on the AC. + No coffee making facilities |
6 |
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Anonymous
Solo traveller
Israel
August 31, 2009
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location - confort |
7 |
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Richard
With friends
ROWLEY REGIS,
United Kingdom
August 31, 2009
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Very friendly staff, superb location within madrid only a stones throw away from metreo line to anywhere in the city. Price of food and drink within hotel very good, Other good restaurants within a short walk from hotel. Rooms are very comfortable and spacious. In general a very good hotel and i will be going back again. I would highly recommend this hotel for familys or business trips. |
10 |
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Anonymous
Young couple
Belgium
August 30, 2009
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Just the thing I needed after a long flight, to have a clean big room |
8.5 |
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Jeremy
Mature couple
Crowborough,
United Kingdom
August 27, 2009
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It was comfortable and clean with a nice bed and effective shower. At the special offer price it was excellent value. |
9.5 |
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Anonymous
Young couple
Spain
August 16, 2009
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The amosphere and location of the hotel is very good.It has a good proximity to metro and autobuses,which makes the accessiblity to transport very easy. |
9 |
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Rita
Family with older children
Liverpool,
United Kingdom
August 15, 2009
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Lovely spacious room, convenient hotel for Bernabeau. |
9 |
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Juan
Young couple
Barcelona,
Spain
August 5, 2009
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The staff was very friendly. The rooms were comfortable and very spacious. Verey, very, clean. |
10 |
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Mohammad
Solo traveller
isfahan,
Iran
July 15, 2009
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Free Wireless Internet |
8.5 |
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Anonymous
Family with young children
United States of America
July 9, 2009
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I loved our room it wasn't limited to one room it had two rooms connected. The bathroom was nice and the maid came every day. The beds were very comfortable we had a hard time getting out of bed. It was right next to a Mc Donald's which my 3 year old loved and right across from the metro station. Easy access to the city. Hard Rock about 4 miles down. Great Hotel Room service did not fulfill my breakfast in bed order, I was alittle heart broken. |
9 |
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Neil
Solo traveller
Leeds,
United Kingdom
July 7, 2009
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Good location for my visit with Metro closeby. Room was excellent and I thought it was very clean and well maintained - I think the hotel managed to deliver a relaxed environment while maintining a high quality feel. |
9.5 |
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Nicoleta
With friends
Bucharest,
Romania
July 4, 2009
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Excellent hotel, very comfortable beds. |
10 |
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João
Young couple
Porto-Salvo,
Portugal
June 17, 2009
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The room was very nice. Spacious, with one separate room from the bedroom, with sofas and TV. Big and confortable bed. Good location near the subway and central bus station. The air exhaustion system in the bathroom made a lot of noice when connected. |
7.5 |
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Jan
Solo traveller
Lot,
Belgium
June 15, 2009
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Staff was very helpfull |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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