Málaga Centro

The hotel room and facilities where very comfortable. I liked the swimming pool and bar on the roof

very professional and helpful staff + very convenient location

The hotel was ideally situated to the old town sites and the shopping. The beach was a nice 15 min walk. The staff in the hotel were very friendly and efficient. The jewel in the crown was the beautiful roof top sun terrace, lovely to relax with your book in the evening sunshine after a busy day taking in the sites.

Even the non-smoking rooms were smoky. One room was in poor condition, door warped, drain noisy

The superior double was excellent, in fact far better than a 5 star we stayed in later in the holiday.

the hotel was fabulous.the staff were very efficient the free water and soft drinks was a lovely touch.will be staying their the next time i visit

The hotel is very close to the city center. Our room had big bathroom (I think bigger than the entire room). The staff of the hotel was able to solve urgently all problems (my safety case was blocked and they solved the problem in a few minutes in the middle of the night) and they could give any kind of travel informations.

The smell in the hall of the 3rd level

Friendly staff,cosy room,beautiful design,very near to city center.

The location of the hotel was excellent, the staff were helpful, and the rooms were comfortable and adequate.

The dinner menus could be more extensive ,particularly as the hotel has a four star rating, and there should be more attention paid to the staffing of the bar.

Relaxing. Friendly staff. Clean, quiet building. Handy for town

No coffee/tea making facilities Satellite tv did not have the range promised in hotel's guide

Free mini bar (2 bottles of soft drink and 2 bottles of water) but not refill in the second night. The reception staff is helpful. As my friend suddenly had a bleeding from her nose when we expected to leave the hotel, we then asked the receptionist for help by giving her some ice. She has no refusal and gave us warm feeling. The hotel is near the bridge and the location is ok for just walking to the old town for only 10 minutes but, if you go to the bus station, you have to walk around 15-20 mins (be'cos no direct bus from the bus station to the hotel).

1. As we want to notify the hotel that we will have to late check-in, however, no direct contact email as found in their official website. We therefore sent email to booking.com and their customer services contact email. When we arrived and asked their staff whether they have received my email messages, they said "no" but said that our reservation is still in valid. 2. When we wanted to check the way of how to go to the hotel from the bus station, however, there is no indication on how to locate the hotel neither from the bus station or airport. At last, we finally found the hotel by spending 1 hour.

The decor was modern and tasteful. Location is not far from the core of the city and shopping district.

Although there is a large sundeck, the pool was mini sized. The picture on the overview makes it appear much larger. Too small for any swimming.

Central positon

Very bad place