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Petit Palace Arana Bilbao
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7.4
Top
Based on
292
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Cecile
Mature couple
Petit Bersac,
France
July 4, 2009
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The staff were very friendly and helpful. Free bikes were available which made our stay more pleasant. The decor is stylish but the finishes need renovation. Large room, comfortable beds, very clean, quiet, central and the price was excellent - would definitely stay there again. |
9 |
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Anonymous
Solo traveller
Slovakia
June 22, 2009
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Nice design of the room, perfect location in city centre, services |
8.5 |
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Julia
Mature couple
Hove,
United Kingdom
June 19, 2009
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Great position, really central. The card keys never worked when returning to our room & we had to keep returning to reception for them to be re-programmed. |
8.5 |
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Anonymous
With friends
Ireland
May 29, 2009
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Location very good Leaking of shower in room above. |
7 |
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Anonymous
Mature couple
United Kingdom
May 19, 2009
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This reviewer provided a score but did not have any comments |
8 |
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Anonymous
With friends
United States of America
April 25, 2009
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The location is excellent and staff is friendly. These make up for the decor. It wasn't to be trendy but doesn't hit the mark. |
10 |
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Anonymous
Mature couple
Netherlands
April 21, 2009
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Location and good breakfast. Bathroom needs seriously a refurbishment. |
6 |
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Anonymous
Solo traveller
Japan
April 6, 2009
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Good location in the old town, with easy access to tranceportation．the staff were very kind & friendly when I rent a free bike. noisy at night |
8 |
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Jessica
With friends
West Hollywood,
United States of America
March 16, 2009
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the staff was very nice and the modernity of the hotel's design and furniture. also, it was at a central location, easy access to the tram to take to guggenheim. many complications with the shower. also, the elevator situation was a bit strange (have to take one to get to another that leads to the room...) |
6.5 |
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Anonymous
Group
Norway
February 12, 2009
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Nice location, nice rooms and very good breakfast. |
7.5 |
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Anonymous
Solo traveller
Spain
November 17, 2008
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The hotel looked rather tired and there were splashes on the wooden pannelling that have obviously been there for a while. The first room I was given had a strong smell of smoke evn though it was supposed to be non-smoking |
5 |
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Bruno
Young couple
Lisboa,
Portugal
November 11, 2008
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The quality of the arquitecture of the building. |
7.5 |
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Anonymous
Solo traveller
Switzerland
October 27, 2008
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Great location, convenient to tram to Guggenheim, internet in lobby, pets allowed at no extra charge Room not very clean, fixtures were all loose and "falling apart," could hear everything from hallways and adjacent rooms, very slow check-in due to staff incompetence and difficulties with English. There was a computer in the room which would have been nice, but it did not work. |
7 |
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Anonymous
Solo traveller
United Kingdom
October 27, 2008
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This reviewer provided a score but did not have any comments |
8 |
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Johannes
Group
Høyanger,
Norway
October 24, 2008
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location |
8 |
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Iris
Solo traveller
Hoyanger,
Norway
October 22, 2008
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The location the very expensive breakfast and an air condition that didn't work properly |
5.5 |
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Moshe
With friends
kfar vitkin,
Israel
October 20, 2008
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This reviewer provided a score but did not have any comments |
7 |
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Gary
Mature couple
Cahir,
Ireland
October 15, 2008
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Location |
8.5 |
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Susan
Mature couple
London,
United Kingdom
September 30, 2008
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The slight difficulty with having to change lifts on the first floor - with suitcases |
8.5 |
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Anonymous
Young couple
United Kingdom
September 28, 2008
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Great location in the old town, with easy access to tram, metro and buses Avoid the 5th floor. We were right beneath the 6th floor breakfast room on our first night and had to listen to creaking floorboards over our heads from 6:30am. The hotel management moved us to the 3rd floor at the front of the building which was far superior in terms of noise - we couldn't even hear the noise from the street below. |
7.5 |
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Anonymous
Young couple
Ireland
September 28, 2008
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Superb location! Nice decor in room. free internet in lobby. Unfriendly receptionist with bad english, we arrived at 4.30 pm and our room still was not ready!! noisy hotel, uncomfortable bed, mould in shower |
5 |
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Anonymous
Mature couple
United Kingdom
September 23, 2008
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the situation on the edge of the old town We stayed Friday and Saturday nights and the noise from both inside and out was bad until 3.30am - a problem caused by the great situation and no fault of the hotel. |
7.5 |
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Anonymous
Group
Spain
September 22, 2008
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The location was superb, near all centric places, very easy access and very well communicated. The rooms were too small for two people. Breakfast was expensive, so we went to a nearby cafeteria |
7.5 |
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Robert
Mature couple
London,
United Kingdom
September 19, 2008
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Excellent Location. Nice conversion of an older building. No real complaints Lacks a bar or restaurant - but there is plenty of these in the immediate area. There were also a few details wrong in the design of the rooms - eg lack of storage, broken shower, lack of shelf space in bathroom etc |
7.5 |
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Brandon
Mature couple
Sheffield,
United Kingdom
September 10, 2008
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Very helpful reception staff, excellent english and french. Breakfast not too good. |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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