Petit Palace Santa Cruz

The hotel staff was very friendly and the room was very clean.

The beds were hard for us. The bathtub seemed to be out of order…

Great location. English-speaking staff, knowledgeable, helpful. In the old Santa Cruz historic district. Free laptop with free wireless online service provided in the room. Modern furniture and decor. Very hip. A bit like the W ambiance.

Stayed two nights, four days apart, in two different rooms. Second room was fine, very modern and spotless bathroom. First room, bathroom was older, shower wasn't well cleaned, grunge in the grout between the tiles. Bathroom walls and door were frosted glass, so not adequately private. Rather awkward with your grown children right outside the door. City location means street noise is inevitable. Not a deal breaker. I'd definitely stay there again.

very good location, comfort,

rooms at ground floor might be noisy as they are close to the reception

Checking out, glad we only booked one night.

Very difficult to find on the one way system and nearest Parking is 5 minutes walk away. Very small distastefully furnished rooms, contemporary in this case equals cold basic. Unhygienic bath room as jet covers from bath tub detached and floated in the water, blood soiled band aid used by previous client left by bath step. Refused first two rooms offered as double, as they were only suitable for a single bed, eventually offered upgrade to a family room to sleep 6 with two sets of bunks, which was not quite the romantic break we booked. We paid extra for the Romantic package which we had to ask for, which only consisted of tiny 20cl bottle of Cava and 4 disgusting stale chocolates. There were only 6 small tables in the breakfast room which were reserved by other clients so had to eat breakfast outside on the cold patio. Warning! Tick box on registration form to opt out of the hotel having access to client’s medical records. The whole experience of this “Romantic” break to celebrate my Birthday was spoiled by the cold, basic and expensive hotel with no atmosphere, we would have preferred to cancel the booking but it was too late.

The design & layout of the hotel along with it's location was what we had hoped for so it worked out great.

The hotel was in an excellent location to explore the town and was clean and quiet at all times.

The free hotel bikes are a bit old!

Location was perfect for our purposes. The hotel was very comfortable, the staff very helpful. Good value for Seville.

Bed was a little hard, but not unacceptable, and a little smaller than I would have liked - but we found this common.

it is very conveniently situated for all the sights. The complementary drinks bar with juice, water and coffee was a nice touch but it was closed on our last day and the juice ran out on the day before.

It would have been nice to have an outside area to sit. The internal courtyard is nice it doesnt feel like you are outside.

Great IT facilities, very helpful and informative staff with a great command of English.

No pool, no sun balcony.

Access to internet and centralized location.

Overpriced breakfast buffet

The Hotel was clean the staff friendly and the location good, near enough to the Cathedral but far enough away from the busy Steets and Bars. Finding the Hotel however was difficult but once we arrived cant fault anything.

It was located right in the center, very close to the cathedral. We had a nice room with a balcony that over looked a small church.

The room was a little small, but not too bad. The only real complaint was that our air conditioning was working very well so the room remained quite warm. We complained and they came to look at in and said it was workinf fine just give it time to cool but it never did!