Petit Palace Marques Santa Ana

Goed hotel met uitstekende ligging in het hartje van Sevilla. Het personeel zou best wel eens mogen glimlachen, dat doet immers geen pijn. Kamers waren zeer rustig gelegen. Dakterras was zeer groot maar wel weinig voorzienigen zoals stoelen en of ligbedden.

Leuke inrichting, gunstige ligging, aangename salonnetjes want de kamerruimte zelf biedt te weinig plaats voor twee comfortabele leeszetels zeker als het de familiakamer betreft.

centrale lokatie, schoon, mooi, sfeervol hotel

bij aankomst bleek ht hotel overboekt voor de eerste nacht! serieus minpunt voor 4x hotel; We werden naar naburig hotel van zelfde groep Petit Palace Santa Cruz, daar kregen we als compensatiede luxe kamer. Personeel in marques was ronduit onbeschoft over de overboeking terwijl dit hun fout was! Ontvangst in Santa Cruz was dan weer professioneel correct.

Zeer goede ligging. Hotel verstrekt gratis fietsen, gebruik van een koffiebar in de lobby. Op je kamer kan je gratis gebruik maken van een laptop met internet verbinding.

centrale ligging en behulpzaam personeel

kamers zijn wel erg gehorig

Midden in het oude stadscentrum.

Ongelooflijk harde bedden, bij nadere inspectie bleek men een geraamte van hout te hebben getimmerd met daarop een matras.

locatie

herrie in de straat, adres bijna onvindbaar en nergens in de stad aangegeven

ligt hartje centrum,uitstekend geinformeerd personeel

De ligging; de moderne aankleding

De prijs van het ontbijt (te duur)

Location was excellent. Room reasonable, outlook not good, but adequate. Breakfast was good, although extremely basic in variety. Very quiet and relaxing.

Staff could have been more helpful. Not very knowledgeable - language a particular barrier - would have expected better English speaking reception staff from a 4 star hotel. On day of departure taxis on strike and offered no help to get to airport. Okay for me but my friends could not walk very far, would have expected better assistance - maybe private car to return to airport. Not 4 star standard

As with many hotels in historic city centres, the hotel wasn't the easiest to locate. The SatNav did a great job until we met roadworks within 1.1 km of our destination but the second time round we found that the hotel had a man at the police barrier and he joined us in the car and navigated us right to the front door. The location is excellent and the onsite car parking is an advantage, if a bit expensive.The hotel is "traditional modern" and is well equipped, including a laptop in the bedroom for guests' use and our room also had an exercise bike. The modern design and furnishings are very attractive.

The air con was very noisy, though effective. The en suite bathroom's glass doors are lovely looking but don't provide the privacy which one would expect in such a situation.

The location is great - just around the corner from the cathedral, restaurants, and tons of sights. Bedroom was roomy, with nice high ceilings (ground floor). Breakfast was adequate, but not worth the 15 Euro charged.

The whole place seemed a little run down. Furniture in the lobby was worn and kind of dirty. Appliances had lots of exposed wires and cords, pretty sloppy looking. The floor in my bathroom had some water damage, the ceiling had sloppy repairwork (paint splotches, lumps, etc.), and a piece of the toilet kept falling off. Also, the doors to all the hotel rooms need some sort of weather stripping, because they slam very loudly every time they close. Most guests figured this out very quickly, and were careful to close the door quietly, but we would forget from time to time.