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Gran hotel Cervantes
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When would you like to stay at the Gran hotel Cervantes?
Top
Based on
398
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Siobhan
With friends
galway,
Ireland
October 30, 2009
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location, pool and room were great - housekeeping very good Staff not at all friendly or helpful exception of housekeeping |
8 |
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Linda
Mature couple
bellingham,
United States of America
October 26, 2009
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The people at the front desk were great and the parking garage was welcomed It was a little hard to find |
10 |
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Paul
Young couple
Edinburgh,
United Kingdom
October 23, 2009
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visited in october so there was always plent of space on the loungers beside the gorgeous pool. staff were very helpful. very clean new hotel. girlfriend is clean freak and she could not fault the bathroom. balcony for every room with table and chairs spanish hotel style matresses never comfortable but i think thats just what you get in spain. oh an the ice cream was overpriced but now im just looking for something to complain about. its actually a gorgeous hotel. |
9.5 |
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David
With friends
Bedford,
United Kingdom
October 23, 2009
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The price paid for an off season booking A bit slow at the check in desk |
8.5 |
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Christopher
Group
Limerick City,
Ireland
October 15, 2009
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The staff were friendly , the hotel was well maintained and clean.The rooms were cleaned daily and towels changed , the option of 2 swimming pools was excellent. The roof pool would be for adults only. The choice of main meal at dinner time needs more variety. The queues at meal times became very long . I would allocate times in the dining area i.e. 7-8 , 8-9 , 9-10 etc. |
8.5 |
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Colin
Solo traveller
chorley,
United Kingdom
October 12, 2009
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the increased security with your luggage. |
8 |
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David
Solo traveller
worcester park,
United Kingdom
October 11, 2009
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I found the hotel to be very clean , with a nice balcony and the best breakfast choice I've had in a hotel for many years. |
8.5 |
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James
Mature couple
Salobrena,
Spain
October 9, 2009
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Flavour of food excellent. (except synthetic orange juice) Restaurant atmosphere experience did not match this! Mattresses hard and not comfortable. |
5.5 |
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Art
Solo traveller
Dundalk,
Ireland
October 5, 2009
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Centrality Closed pool |
7 |
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Gwyn
Solo traveller
Caerffili,
United Kingdom
September 25, 2009
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food excellent, good service all round |
8 |
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Andrew
With friends
Rotherham,
United Kingdom
September 22, 2009
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Very clean and modern, very quiet no rowdy tourists, excellent location. The food isn't very good - e.g. powdered orange juice - should be fresh in Spain. No English TV in the rooms - all German, Spanish etc. |
8 |
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Anonymous
Family with older children
Hong Kong
September 20, 2009
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Clean and spacious rooms. Views from balcony. Spread at breakfast. Lifts are a bit slow and manning of counters in lobby relatively sparse. |
5.5 |
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Kiumars
Family with young children
Mashhad,
Iran
September 20, 2009
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Having to pay for car parking. Expensive internet. |
7.5 |
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Kelly-marie
Family with older children
Artane,
Ireland
September 16, 2009
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Room was comfortable Queueing to get into breakfast room was awful-wasn't enough staff to seat people- we queued 10 minutes;inadequate in a 4 star hotel.Gym should be advertised as a weights room not a gym-misleading.A disgraceful courtesy area was provided for guests who had checked out early but needed to freshen up before departing.We had to use the common outdoor toilet/shower area downstairs by the pool.We had to drag heavy luggage down the stairs (no lift) in full view of people dining in the restaurant facing us.Room was poorly ventilated,one shower light didnt work,the other was hanging hazardously from the roof.Alternative was paying for late check out-how about being less miserable and allocating one guest room for all to share for freshening up in? |
8.5 |
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Anonymous
Young couple
Ireland
September 13, 2009
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Near to local restaurants and bars and good pool facilities I thought rooms were a bit dated |
9.5 |
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Neil
Solo traveller
BROMSGROVE,
United Kingdom
September 10, 2009
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Pleasant room and excellent balcony with sea view (paid for as extra). The rooms were cleaned well and the reception staff were helpful. Lovely cool foyer area. Breakfast is chaotic. If you can, book just room only and eat at good cafes nearby. Internet use is quite expensive and there is quite a lot of external noise when you sit on the balcony. |
7 |
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Anonymous
Solo traveller
Russian Federation
September 8, 2009
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I liked comfort in the room, facilities on the roof (swimming pool etc), relatively close location to the beach. |
9 |
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Nadine
Family with young children
gibraltar,
Gibraltar
August 31, 2009
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The swimming Pool area was very nice, My family and I enjoyed being at the pool. There was not alot of entertainment on the evening. I chose Hotel cervantes as it had the childrens Bee Club, However its from 4 years up and my daughter was 2 1/2 yrs old. So she could not go. When you wanted to make a complaint the hotel staff didnt really seem that bothered, and didnt follow up your complaints. It was extreamly over priced as well. 5euros for an ice lolly!!! We would go over the road to the shoap to buy soft drinks crisps and ice lollies through out the day. |
5 |
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Marion
Solo traveller
Alicante,
Spain
August 31, 2009
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Not enough personnel working. Waited in line 15 minutes to get my key. Two of the four elevators not working. Walls too thin. Fifty minutes before breakfast ended, waiting line out the door. Was not satisfied in any way. |
5 |
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Egon
Solo traveller
diemen,
Netherlands
August 27, 2009
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Close to the beach. Recently renovated Not enough elevators for this kind of hotel(really disapointing). Bar service, we had to wait too long so went outside to have some lunch. |
5.5 |
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Anthony
Family with young children
London,
United Kingdom
August 26, 2009
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The Cervantes is a good family hotel, good food, nice room, very close to the shopping areas, good all round hotel and value for money. |
9 |
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Ricardo
Young couple
Gorinchem,
Netherlands
August 22, 2009
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Breakfast was nice. We had airco in our room and that was crucial. Breakfast hours; from 7 to 10 was a bit early in my opinion. Staff were bad at English, people in Spain keep speaking in Spanish at you even though it's obvious you don't have a clue what they're saying. Dinner's variety was decent, but it didn't tasted all good. |
6.5 |
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Ciaran
With friends
Lough Rynn,
Ireland
August 21, 2009
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The proximity to the beach and shopping district is excellent - double rooms are spacious. There are several items that I did not like and are a deterent against returning again 1. Reception Staff and staff in general - very un friendly and in different, un helpful and barely carry out their function within their positions. 2. 2 lifts out of order for 2 days - waits of up to 10 mins and more for a lift, 3 breakfast is a circus - no organisation. 4. safe in room did not work, reported to reception, nothing actioned in regards to repairing it or offering additional facilities. 5. internet kiosk in lobby has been out of order for 4 weeks, the hotel advertises internet, business service, yet they refuse to fix the internet point in the lobby - cruicial for all guests to check-in on line for flights etc |
5.5 |
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Anonymous
Young couple
Romania
August 10, 2009
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it was close to shopping area the garbidge was deposited one side of the hotel and it smelled every day; the noise of the garbidge machine; the food was the same for 10 days; the wireless was not free, and other persons from staff hotel used our code for wireless ticket |
4 |
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Gerry
Mature couple
Ballyfermot,Dublin 10,
Ireland
August 2, 2009
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Good mix of locals using the hotel, very relaxed, good choice of food available Maybe some more Pillows for the bed. |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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