Vincci Palace

The location was very central

The decor resembled that of a high class bordello so not really my cup of tea. There was no iron available (only an ironing service) or adaptors for international visitors which is not what I would expect from a four star hotel. A problem with internet access was met with obvious annoyance by one receptionist and a request to phone the internet helpline which would have been in Spanish. After insisting this was something the hotel should sort out another employee was much more helpful and sorted the issue out.

Hotel design and interior was very stylish, and the location was excellent being only a few minutes walk from the center of Valencia

Using TV services was very epensive (12 euros for a film etc), and reception don't carry any 'essential items' such as plug adaptors for guests which many other more luxury type hotels would carry.

The location was great. The room was clean. Very nice hotel

Good location, close to tourist information centre and Starbucks. Lights in the hotelroom are very cool! Bathroom privacy is not as bad as perceived by other reviewers, especially since our room had a privacy screen that could be lowered in front of the glass (which was frosted anyway).

Best avoided if you are traveling by car. Parking is not free and the hotel carpark is underground and only accessible by a small elevator in a side street, which can be daunting. Check in staff was rather unfriendly, but afterwards the staff was rather pleasant.

The staff were friendly and there were some innovative design ideas some of which I liked such as the light settings switch in the room for instant atmosphere.

It seems that design was prioritised over practicality. The room was too dark and the decoration too dark so we checked out the next day to find a lighter hotel. Even though the hotel is not old the room needed some maintenance where there had been chipped laminate and water damage from the bath. There was no table for our laptop and we had to request this specially and there was very little storage space, only space for one suitcase and hardly any hanging space. Room space has been sacrificed to give the Bathroom a lot of space.

The location of the hotel is perfect. It is right in the middle of down town Valencia. It is easy to get to the beach from the hotel using the underground and tramps.

The size of the bedrooms were allot smaller than they looked on the internet.

Not enough coathooks in the room or bathroom. Would have been nice with one or two pieces of furniture to place suitcases on.

City break

TV did not work very well and we couldn't access the English films they promoted, due to lack of instructions.

not enough place to put the clothes on the cupboard

Location

No room service, I couldn't get a cup of coffee in my room. I wish if the have coffee/tea maker in the room. Also, the hotel needs some ventilation.

Peace and quiet. Breakfast facility. Decor.

No coffee/tea maker in room. No privacy between bath room and bed room ( see through screen). Lack of draws (living out of luggage). Shortage of wardrobe space. No desk.

Is an excellent hotel by all means