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Petit Palace Embassy Serrano
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Comentariile clienţilor
Comentariile sunt ordonate după limbă şi dată cu un maximum de 25 comentarii pe pagină
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Florence
Călător singur
cambridge, MA,
Statele Unite ale Americii
12 octombrie 2009
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The staff at reception--especially the amazing Marta--were incredibly helpful and patient. Outstanding. I had many requests, and they were always responsive and thoughtful. A big bravo to them! (The women in the breakfast room & bar were also very helpful and kind.) Thanks to Marta, I had a room on the courtyard, which was wonderfully peaceful. A couple of details: not enough convenient electric outlets; the telephone wasn't working well (maybe needed new battery); a clock or clock radio in the room would be helpful; only one English and no French TV stations (and 4 or so German stations!). |
8 |
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Vera
Familie cu copii mai mari
S.João do Estoril,
Portugalia
23 septembrie 2009
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I liked the hotel and the location is fantastic. The room was a little bit small, but breakfast was good and probably I will stay again at the Embassy Serrano. |
7.5 |
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Juan
Familie cu copii mai mari
SAVANNAH, Georgia,
Statele Unite ale Americii
18 august 2009
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Hotel was great but did not have hotel parking if you arrive by car. |
10 |
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Robert
Cuplu tânăr
el papiol,
Spania
8 iulie 2009
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having a laptop in the room provided by the hotel I think is a great idea. Also the location of the hotel is very convinient the carpet |
7 |
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Anonim
Cuplu tânăr
Marea Britanie
23 iunie 2009
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Location. High Tech facilities. Breakfast. Comfort of room. Amenities... The room design wasn't very good: there wasn't space enough to open the bathroom and the wardrobe door. The bathroom didn't have enough hooks |
7 |
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Luis
Cuplu tânăr
Lisboa,
Portugalia
22 mai 2009
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Excelent location and a great hotel! |
10 |
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Blaz
Călător singur
LJUBLJANA,
Slovenia
30 martie 2009
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Free WIFI internet access. Breakfast wasn't included. |
9.5 |
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Sevil
Călător singur
Nisantasi,
Turcia
13 ianuarie 2009
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rooms..comfortable and good design ın the bathroom wash basin area was poorly designed, it was difficult to use.. |
7 |
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Anonim
Cuplu tânăr
Portugalia
6 ianuarie 2009
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location and design, access to internet free; Cleanliness and maintmenance must be improved. Breakfast price very expensive. |
4.5 |
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Anonim
Familie cu copii mai mari
Irlanda
2 ianuarie 2009
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Great Location, in the middle of Salamanca district without the madness of the Gran Via |
7.5 |
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Amer
Cuplu matur
casablanca,
Maroc
25 decembrie 2008
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they did not clean the bathroom on sunday |
7.5 |
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Dwayne
Familie cu copii mici
Gibraltar,
Gibraltar
10 decembrie 2008
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Excellent decor. Very highly recommended for any traveler to Madrid. Very well located with a Metro (Tube) station at less than 100 mtr away. Easy to get to hot spot locations and good shops in the vicinity too. Highly recommended hotel. |
9.5 |
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Anonim
Cu prieteni
Lituania
17 noiembrie 2008
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Everything was good |
9.5 |
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Francisco
Călător singur
Lisboa,
Portugalia
26 octombrie 2008
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Laptop in the room The worse customer attendance I've ever seen. Reception Desk staff should be trained. Unfortunately I was feeling sick during my stay and didn't get any type of help. I had to go myself to the nearest pharmacy and maximum time allowed to leave the room after 12:00 was only one hour: "two hours is complicated". Considering the level of attendance, the price charged is outrageous. |
3.5 |
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Sophie
Călător singur
lille,
Franţa
31 octombrie 2009
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connexion internet, design, fonctionnalité, gentillesse du personnel vélos proposés en mauvais état et sans antivols, ajouter si possible porte manteaux dans salle de bain ou étagères |
9 |
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Claudia
Călător singur
Mexico,
Mexic
31 octombrie 2009
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Hotel muy agradable, con instalaciones modernas y muy confortables Que actualmente esta en obras la calle con mucho ruido e inconvenientes para transitar. |
9.5 |
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Anonim
Cuplu tânăr
Portugalia
25 octombrie 2009
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O PC com acesso à Internet no quarto é uma boa facilidade.O quarto tem uma boa área. |
7.5 |
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Anonim
Cuplu tânăr
Portugalia
24 octombrie 2009
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Boa localização,central, zona tranquila e bem frequentada |
7 |
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Galarmas,
Grup
Vigo,
Spania
22 octombrie 2009
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Comodo y por su ubiacion ideal para compras y maravillosa las vistas me alojaron en una habitación con terraza en principio nada |
7.5 |
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Soraya
Cu prieteni
palencia,
Spania
21 octombrie 2009
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el albornoz |
7.5 |
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Anonim
Cuplu matur
Spania
16 octombrie 2009
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Esta muy bien uicado, hotel confortable La calle estaba en obras , pero eso es pasajero |
7.5 |
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Anonim
Cuplu matur
Brazilia
15 octombrie 2009
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Facilidades oferecidas na parte tecnológica, ao disponibilizar notebooks no quarto. O atendimento dos funcionários da recepção em geral. Pareciam sempre pouco dispostos a ajudar e pouco atenciosos. |
7 |
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Anonim
Cu prieteni
Spania
14 octombrie 2009
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Muy buena ubicación en pleno barrio de Salamanca El servicio de habitacion estuvo montando la cama supletoria cuando estamos deshaciendo las maletas a nuestra llegada. |
6.5 |
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Carmen
Cuplu tânăr
malaga,
Spania
7 octombrie 2009
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La ubicación |
7.5 |
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Guillermo
Cu prieteni
Guadalajara,
Mexic
30 septembrie 2009
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Es un hotel que se encuentra ubicado cerca de todas las tiendas de lujo de madrid,es pequeño pero con las comodidades suficientes.Tiene una computadora en el cuarto para estar en internet todo el dia ,lo cual se agradece sin costo. Las reparaciones que estan haciendo en la calle serrano,que realmente eso no tiene que ver con el hotel,pero por lo pronto parece campo minado por ahi. |
8 |
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