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H10 Andalucia Plaza
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Comentariile clienţilor
Comentariile sunt ordonate după limbă şi dată cu un maximum de 25 comentarii pe pagină
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Brenda
Familie cu copii mai mari
torrox costa,
Spania
14 noiembrie 2009
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The breakfast was superb, and we really enjoyed the spa facilities. |
8 |
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Phyllis
Cuplu matur
Iron Acton,
Marea Britanie
9 noiembrie 2009
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Every bedroom overlooked the swimming pool and the sensible opening times in the restaurant. Very little entertainment in the evenings and the hotel had no small quiet sitting rooms. |
8 |
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Michael
Călător singur
minden,
Spania
6 noiembrie 2009
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being convenient yes, I specifically asked the receptionist that if there was any charges for local phone calls. I was told no charges for under 3 minutes calls. Upon checking I was given a 25 Euro phone bill for mostly unasnwered phone calls. What a surprise! Very nasty move! |
7 |
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Gerard
Cuplu matur
bALLINASLOE, cO gALWAY,
Irlanda
1 noiembrie 2009
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Helpful staff at the front desk, lovely breakfast, excellent decor and desigh features. Stayed a secon d night and were offered a roadside bedroom that was very noisy. |
10 |
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Anonim
Cuplu matur
Marea Britanie
30 octombrie 2009
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we had the use of the privelege room which was very good. The hotel was spotless and the breakfast was very good. for a privelege deluxe room we felt it was a bit small and it had twin beds just pushed together to make a double which moved apart in the night. |
8.5 |
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Vince
Cuplu tânăr
Sale,
Marea Britanie
27 octombrie 2009
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Amazing hotel, fantastic service. Lobby was massive and immense and the junior suite was perfect. |
10 |
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Desmond
Cu prieteni
Nottingham,
Marea Britanie
24 octombrie 2009
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Comfortable room, very nice staff and lovely tasty dinner and breakfast. Hotel corridors smelt a bit musty, but the main atrium, dining room and the room were perfect. |
10 |
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Jacqueline
Călător singur
Swindon,
Spania
21 octombrie 2009
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Very chic but comfortable and friendly hotel, ideally situated in Puerto Banus for shopping, sightseeing ,golf etc I have stayed there several times and will always go back |
10 |
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James
Cu prieteni
Truro,
Marea Britanie
21 octombrie 2009
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The food was good, & the hotel decor was good. We felt that the staff in the dinning room were less than friendly, whilst in the bar area there was a shortage of staff waiting on tables. Again a distinct lack of friendlieness from staff to guests.Also in order to exit the hotel via a rear door a specific card is required, which no one gave us or told us about when we checked in. We feel that the level of welcome from the staffleaves a lot to be desired. |
5 |
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Anonim
Cuplu tânăr
Marea Britanie
17 octombrie 2009
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Food, pool area, good location We had 2 nights of interrupted sleep from noisy/drunk guests- arguing,slamming doors etc which is the sort of thing we would expect from a lower star/cheaper hotel. |
8.5 |
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Grace
Cuplu matur
Co Cork,
Irlanda
8 octombrie 2009
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Nothing Rooms to small |
4.5 |
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Anonim
Călător singur
Marea Britanie
5 octombrie 2009
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I spent 2 nights in this hotel in late September. The main entrance has a spanish Hacienda type look to it with taxis parked outside for easy travel around town.The staff were helpful and attentive and a generous breakfast was provided. The lobby was very spacious and there was a pianist playing 'old favourites' in the evening. The room was kept clean. The rooms looked a little tired. The one I was allocated on the 4th floor had a small balcony that was situated so as to get alot of the days sunshine. However, it overlooked the main highway. It is also quite far away from Marbella town. However, if Puerto Banus is your cup of tea, it is only a short stroll away, via the Casino. I thought the place over priced. And neither of the swimming pools is large enough to swim in. |
6.5 |
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Anonim
Cu prieteni
Irlanda
4 octombrie 2009
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The design of the lobby was very relaxing. The rooms were comforatble and clean and there was good choice at breakfast. The bar menu food was not great , the toasted sandwiches were horrible. |
7.5 |
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Martin
Cu prieteni
ennis,
Irlanda
1 octombrie 2009
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location excellent for golf and excellent facilities my room was tiny and the bathroom was not up to scratch no balcony not impressed |
6 |
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Paul
Cuplu tânăr
Longford,
Irlanda
26 septembrie 2009
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Good value for the hotel and location. very good breakfast and good pool |
8.5 |
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Henny
Cuplu matur
Bennebroek,
Olanda
25 septembrie 2009
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Very professional reception. Even with a last minute booking (the same day via booking.com) a very nice and friendly welcome. |
9 |
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Anonim
Cuplu matur
Marea Britanie
25 septembrie 2009
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Location. Staff, apart from chambermaids who were friendly and efficient, were very offhand and whilst not unhelpful, did not volunteer. Very old fashioned, rooms were not up to the mark for the rating of the hotel. Air con barely worked. No coffee/tea station in restaurant, had to beg staff for tea, water invariably cold. Its the little things! We stayed in this hotel in 2001 and were very impressed. It has been touched up cosmetically but has run down overall. Apart from this, we have been to usa many times since, and Dubai and the service in those countries is marvellous. In htis hotel it was not. |
4.5 |
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Sandro
Cuplu tânăr
S.Egidio alla V.ta,
Italia
21 septembrie 2009
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The position it's really good and the entrance to the Casino' of Marbella which is in the same building of the hotel it's free for the hotel guests... The room is quite old in comparison to the hotel standard and very different from what you see at the entrance, a luxury hall but the room, at least the one I had was nothing special. |
7 |
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Gemma
Cu prieteni
cheltenham,
Marea Britanie
21 septembrie 2009
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Breakfast Lack of sunbeds! |
9 |
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Anonim
Cu prieteni
Marea Britanie
18 septembrie 2009
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I didn't like the location. From your map it looks alot closer and not mention of the dirty subway connecting to the marina. The corridors of the hotel was thick with dust. Staff very unpleasent. Wanted to know why we was sat in reception, We explained we was staying at the hotel ?!?! They made the mistake of not taking our credit card for reference of the mini bar bill and demanded we paid for it days before we checked out. Rowdy guests in the lobby when returning to the hotel, Security escorted us to the room to make sure we were staying at the hotel. Not what i expect. |
4.5 |
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Lea
Cuplu tânăr
Castlemaine,
Irlanda
18 septembrie 2009
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The staff was friendly and the food was quite good. The rooms were cleaned daily. The rooms were a bit on the small side. |
6.5 |
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Arthur
Călător singur
Schoten,
Belgia
16 septembrie 2009
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Very good hotel, high quality allover the place, from breakfast to wellness to lobby. |
9 |
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Anonim
Familie cu copii mici
Irlanda
14 septembrie 2009
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Its a family friendly hotel with nice food and comfortable rooms We had a buggy and there was very limited access. We spent the week carrying a very heavy buggy up lots of steps every day, both within the hotel from the pool area and underground to the beach and the port. Very tiring!! |
8 |
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Jane
Cuplu matur
Southport,
Marea Britanie
13 septembrie 2009
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area suits us very well as hotel is in a very accessable part of Puerto Banus.Handy for buses, port, sea & sand, cafes & bars, just a great location. I am a H10 club member and I asked for an upgrade as I have been told to ask for on previous stays(we have stayed 3 times this year at this hotel) I was told by female on desk didn't have an upgrade as all rooms were booked, the rooms were not booked as we could see oposite that the rooms were not used all week. I know the room numbers to ask for that we like, I think the receptionist was just being a bit funny with me. |
8 |
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Eamon
Cuplu tânăr
Co. Limerick,
Irlanda
7 septembrie 2009
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On arrival we were upgraded to the superior room free of charge. Delighted with this and the comfort of the room was top class. The friendliness of the staff has improved a lot since our stay last year. This year they were excellent and very helpful at all times. The pool area is always very clean & tidy. The cleaning staff were also very friendly and courteous. They were also excellent at their job. The food at the poolside bar was poor. This was a factor last year also when we stayed for ten nights. The pool side menu is extremely poor and the selection and quality should be improved. |
9 |
Comentariile clienţilor exprimă opiniile personale ale clienţilor Booking.com care au completat un chestionar după şederea lor la hotel. Aceste opinii nu reprezintă neapărat opiniile Booking.com
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