Beatriz Rey Don Jaime

Good location, clean and nice staff.

Most of the gym facilities were not available

A 15 minute walk to the Centre for Arts and Science and the new Agora hosting the new ATP Tennis Open Tiurnament.The hotel satff were happy to print pages for the tennis from the web.

The situation of the hotel is ideal for visiting Valencia (a very beautiful city!), near to the old city centre and to the new architecture of ciudad de las artes y ciencias. The breakfast is good, though it does not vary from day to day. The room is nice and calm (if you keep your windows shut). The staff is nice and helpful -with one exception (see below)

The rooftop pool is in a rather poor condition (few sunchairs, no pool bar or towels, badly kept surroundings), but it is wonderful to relax up there as long as you can get one of the three (!) sunchairs up there. At our check-in a young lady kept us waiting for at least three minutes, though she was only handling paperwork and no other guests were at the desk. When we dared to protest after several minutes of waiting, she looked at us so offended and treated us so unpolitely, that it spoiled the impression of the hotel within the first five minutes.

This hotel was close to the city centre, and yet a little away so, nice and quiet, clean and well run.

Showers were nice. Staff were pretty friendly

Rooms were quite dusty. Gym had just 4 or so machines and most were broken. The swimming pool was very small. The breakfast was incredibly expensive.

It was a good all round hotel. Very helpful and freindly staff

Noisy guests late ta night no respect for others.

The buffet breakfast was really nice and the waiting staff really attentive. The reception staff were really helpful, and gave us a few nice restaurants to eat in.

The only thing that was not that good was the bath and shower curtain i think that the bath could do with being changed and regrouted and a better shower curtain as it looked a bit tired. Also the swimming pool looked alot better on the internet that in real live i think that was a bit tired looking and small.

Comfort and cleanliness, politeness and helpfulness of staff

Would have liked tea and coffee making facilities in room, more beds around the pool and English speaking television channel

The facilities (pool on the roof, sauna, gym), airco

The staff was rather cool to the guests.

The location to both the new and old parts of the city. It was also near to the no.1 and no.19 bus routes.

We would have liked to have had a least one english channel on the television eg BBC News and the cooked breakfast could have been more appetising

resataurant was easily accessible, staff were very good. Food was good value for money too!

1) The hotel staff was great. They listened to questions and provided clear answers. If there was a language difficulty, a staff member was found who could speak English. 2) Despite the lack of English-speaking TV stations (1 only--Fox News), my son loved the cartoon Oliver Y. Benji! 3) The room safe was super. 4) The A/C was fantastic! Thank you for letting it remain on when we were out of the room!

We liked the pool, but it was a bit small and there's no shallow end for children.