Petit Palace Tres Cruces

I like that it has a modern design and everything basic is there.

The room aircon was not very cool, and the housekeeping did not clean the room very well. She fixed the bed but left papers scattered around. I understand that she did not want to throw it away, but she should have put it aside neatly.

Good internet access in the room. Bathroom facilities - wather massage system

The door key did not work properaly. It took 5-6 min to get in.

The breakfast bar was oké. Internet for free. Pleasant that we could stay with the family in one room.

It is very dark inside. Our entrance key worked not very well, so it was always a question if we could get in. Not a bar in the hotel.

We went shopping and visited some museums. We also toured the city center and tried a bunch of different cafes and restaurants.

The bunk bed room was really tiny.

I liked the look of the hotel, the way the corridors were lit, the design features in the rooms and the free wifi was a very good addition.

The bathroon doors left very little to be desired. If you were of a prudish nature and a shy boul, taking it in turns to leave the room so the other can go about there business can become tiresome.

close to metro, shopping, staff helpful

not enough staffbadly supplied--no cream, tissues

The location was central to the city and made walking around easy. The subway was only one block away making airport connection simple. The penthouse suite has a nice opening skylight.

The only bed set up available for our stay was 2 twin bed pushed together where 1 double would have been preferred.

It was a very nice hotel and I would stay again. Very good value for the money

No king bed available

the service

Location, staff friendliness & competency.

Breakfast area is too small (7-8 tables only) and always occupied. Rooms are small with cheap decor pretending to be stylish (hello, IKEA :))) The bathroom door is made of glass and has no lock, which is not very convenient for the shy people.

nice decoration, very modern. It is well located and just a few steps from the metro station (Gran Via).

The room was really small! We had to change room as the first one had a twin bed instead of a double bed as required. The second bedroom was also very small and with a constant bad smell. It was hard to sleep with so much noise during the night as the room was located on the ground floor on the same corridor that has access to the cleaning room and kitchen.

Avons eu une chambre bruyante au début et avons été déplacées rapidement tout est vite rentré dans l'ordre, proximité de tout...

Nous avions réservé ds un autre hôtel Petit Palace et seulement à l'arrivée on nous annonce que nous devons changer de petit palace pour cause de travaux. Un mail pour nous informer nous a été adressé le jour de notre départ mais à une heure où nous étions partis..

ubicacion muy buena. El trato con el personal excelente, muy amables y dedicados. El desayuno muy bueno, limpieza perfecta

La habitación era un poco pequeña, demasiado estrecha para 2 personas y la cama no era de matrionio grande