Frontair Congress

空港からホテルへ電話して、送迎バスを呼ぶことができた。待ち合わせ場所はBターミナルとCターミナルの間- 。部屋は新しく、ゆったりとしていて快適である。トランジットに利用するだけなら何も問題はない。

朝、空港への送迎バスは6時から1時間おき。チェックイン時に翌日の6時発を予約しようとしたが、既に満席- とのことでタクシーを使わざるを得なかった。荷物代、空港利用料含め17ユーロ強かかった。

Airport Transfer,

No tea making facility and no refrigeretor

the shuttle service was excellant and the rooms were airy and very comfortable.very convienant for early morning flight

good location and services

Everythink

Nothing

It is more 3 * hotel. The highway is too close to the hotel and noisy at night. The transfer is rare but the taxi is expensive EUR20+ for 5 minutes drive.

The dining room staff allowed us tired travelers to eat before the official "opening time". A blessing.

The entire name of the hotel was not on the back of it. We had a difficult time locating it; if only we had seen the name on the backside.

Closeness to Airport

Air conditioning was not effective. Room very hot. Difficult to find thew stop for the shuttle bus. The name and phone number of the hotel should be on the sign at the shuttle bus stop.It would also help to have the hotel phone number on the booking confirmation page.

Free transfer to the airport

Our room was next to the elevator and it was too noisy. The noise was NOT endurable, and we made complain at the reception. They gave us free breakfirst and half price back as a refund. We were very angry to sleep in such noise. We arrived at hotel very late und could not notice it early. In the morning we were almost attacked by the noise.

It was convenient for the overnight stopover for the airport

The bad shuttle bus to / from the airport

The best thing about the hotel is it´s proximity to the Airport. Buffet breakfast good also.

When I called for the courtesy bus I was told it would take 10-15 minutes, which is fine, I was however left standing outside in the wind at 22:00 for about 40 minutes, and when I rang on the half hour to see what was happening i was told rather abruptly that it was on it´s way as it had to pass by terminal 1 first. Again that´s understandable - but just don´t tell 10 to 15 minutes if it´s going to be 40, and certainly don´t be rude about it on the phone when I ring up to see what´s happening . Not exactly the best attention to detail or customer service ion behalf of reception.

The shuttle from the airport was not provided, because (s the guy from the reception said) we arrived after midnight. It should be clarly stated until whne the shuttle is provided!