Bilbao Jardines

the staff were very freindly & helpful. Position in the old area of the city was great & in walking distance of many of the attractions in the city. good public transport if needed. Many eating possibilities also in close proximity.

Great location (once one has found it!); pleasantly modern design; charming front desk staff.

The decision to use wooden floors as part of the recent refurbishment strikes me as an acoustic disaster. I would also suggest that anyone planning a visit makes sure they know exactly how to find it before setting out: I consider myself a seasoned urbanite but even I found Bilbao's street geography very confusing (Tip: what appears to be a single street can change its name at least three times in less than one hundred yards - six times if you count dual languages!)

very cheap, near by the train station, metro station and city center

international breakfeast no worth.

Great location. Close to old town and easily accessible to public transportation/tram system.

Day staff was not very helpful/friendly however night staff was extremely helpful.

Hotel staff very helpfulSpoke english - one man in particualr was excellentGood location and services

Friendly and helpful staff; satisfactory comfort; excellent breakfast; modern and clean; central position in old zone of town, good commerce nearby.

Situation is excellent in the old town of Bilbao.

This is a great hotel considering it only has 2 stars (and also it's low price!). I specially found that the bed was confortable and I also really liked the shower. The staff was also very kind, you could prefectly ask anything and if it was possible they would do their best to solve it.

Maybe the doors were too thin, and the floor was a bit noisy. I tend to sleep very deep, so I didn't notice anything when I was sleeping.

Location location location

We had a room on the street side, and when the windows were closed, we hardly heard any noise: that was very nice. The room was clean and quite big. Staff was very helpful.

Bilbao Jardines is located in the Casco Viejo section of Bilbao and is surrounded by great cafes, full restaurants, and great shopping. It is three short blocks to the metro and one block from the tram... these will take you anywhere you need to go when you are done walking. The staff is especially warm, welcoming, and helpful.

The air conditioning did not always function properly.

It is located on a quaint street in the medieval part of town. The rooms are nice, the people are friendly, it's a low rate, the area is lovely.

The wooden floors throughout the hotel don't do anything to minimize noise. You can hear your neighbors as they walk in their room.

its central position, very near to tram and metro; its friendly staff; its air-conditioning.