Petit Palace Alcala Torre

Location! Location! Location! Next to the Sevilla Metro Station. Next to Starbucks. One metro station away from Puertas del Sol. The room was very good. High tech hotel (my room was equipped with a portable computer).

The location of the property, convenient to most all of the attractions, and the breakfast room. The Hotel concept is very good.

There were several things I did not like, rooms were dark, halls were dark, insufficient water pressure for the shower, Business Center equipment did not work (printers), though the hotel staff was more than willing to help with printing out material, boarding passes, etc. Rooms were too small for two people, but great for one.

Good location in the city center, walking distance to all major sightseeing points. Laptop provided in the room is really good idea, don´t have to carry one with you. Breakfast-room was very spacious with beautiful views to the city.

Our room was much smaller than we expected in 4**** hotel, also a little bit too dark

It was very cold at night, I had a non pleasant blanket in the capboard but my colleague did not have any and was freezing at night

Location, Breakfast, very friendly and helpful staff

The decor was probably a little dark for some people's taste. It didn't matter much to us Regarding Q 4, we are neither a young couple (which I regard as under 30ish) or mature (which I regard as over 55), but I have chosen young as we hope to have 35 plus more years of travelling. age groupings might be better here

The hotel was quiet but in a great location - easy walking distance to lots of Points of Interest in Madrid. Best of all, though, was the shower - wwwwooowww!!

The decor in the room was a bit 'masculine' [heavy grey] for a couple!!

- Great modern cool design of room, laptop with broadband connection, great wellness toilet, location is great to visit central Madrid and main museums; clean and proper, breakfast room with great view, hotel stuff extremely keen to help

Breakfast is not good value for money

The staff was really great: my husband is on a wheelchair, and they gave us all the support we need! Furthermore the position is great

Maybe the rooms are not so big, and the hotel is more a 3 stars than a 4 stars, but the price is good

Location and evening staff

The hotel is unkind to travelers. The entry has a long stairway w/o lift for baggage. They turn off one of two elevators that are very small lifts (1 person/1bag). Non-smoking room requested, electrical plug in bath open and exposed as safety hazard

loction and double layers of window

design of hotel public interial

The costumer service was kind and very attentious / laptop with internet in my room was very useful. Facilities are good. Breakfast was great. The room was non-smoking and even on a non-smoking floor which was great as I didn't feel no smoke at all.

Rooms aren't very big but space is very well used and there is nothing missing. I just could have a better view from the window than the wall of a of a building on the back but as I didn't spent much time on the room was fine. There are other rooms with view for the front street as the doors are just turned that way.

Choice location near Plaza del Sol but away from the worst of the crowds. Free wireless, good breakfast, extremely clean. Staff was great - our AC wasn't working and they had it fixed right away. This chain (they have several scattered around the city) is a hidden gem in Madrid - good rooms at a very reasonable price.

The frosted glass wall between the bathroom and sleeping room. A bit disconcerting, and when you turn on the bathroom light it lights up the whole room, which is disturbing to someone who might still be sleeping.