Silken Puerta Valencia

the friendly attitude shown by the staff, the comfort level, the breakfasts,and the calm relaxing atmosphere.

Very clean modern hotel. Good breakfast and very helpful staff.

Very kind staff, helped me find some addresses and telephones I needed. The hotel is nice, very elegant, big and comfortable rooms, though I somehow agree with some previous comments about the noisy flooring. When we checked out, we handed them our luggage for safe keeping while we visited Valencia. I particularly liked that they gave us a receipt for our luggage, and their staff returned us the luggage when presented with the receipt. I felt quite safe leaving our bags with documents and valuables inside, unlike those hotels where they tell you "Ok, sir, please fetch your bags from that room over there".

Breakfast was not good value for money, for us two would have been 50% of the room price, so we gave it a miss.

Nice hotel. Could walk to city centre

The hotel is very modern and located in a strategic and handy position in the city, very close to Colon (the shopping venue) as well as near to the beach side. Rooms are nice, very comfortable and clean. The bathroom is roomy. Overall the value for money is very good!

The staff was not so professional ...the impression we got is that they could hardly speak & understand English. People at the desk hardly smiled and it seemed they didn't get along with each other either!

Beautiful designed hotel. Fairly central. Helpful staff.

The cot in our room was right under the air conditioning.

Comfortable, clean. Fabulous breakfast, plenty of choice including fresh fruit. Very good value.

The flooring has a wood or a wood effect finish which can make the rooms very noisy when guests are walking around. Slippers could be supplied to guests!!!

The location is OK, the staff was frienly and helpfull, the room was kept clean.

We booked to visit the football and watch Valencia play Real Madrid. The hotel as ideally situated and although on a main road, it was quie and peaceful inside the hotel. The staff were verfy friendly and went out of their way to help or answer questions.

Relatively new hotel. Nice design. Clean and comfortable. Most staff was very helpful. Good breakfast, especially for a Spanish hotel. Air conditioning was very quiet.

Most staff was good. Especially front desk. Bar and restaurant staff was mixed. Some helpful and friendly, but others were slow and didn't care at all.

This reviewer provided a score but did not have any comments

Nice, modern hotel, good staff and value for money.

We always wish that Spanish hotels would supply coffee-making facilities in the room!