Hilton Valencia

Panoramic high-speed elevator, large room and very large bathroom with separete shower cabin and bath

It is not possible to open your window, because of the central climatization

The staff were very good and the rooms were fantastic

hotel restaurant was expensive for the meal quality, and location a little far out, though plenty of public transport was easy and close to the hotel

The staff. The breakfast.

The room was not to Hilton standard for cleanliness, crumbs on the lounger seats. The minibar was appalling with rotten olives and old fuit in the fridge. It was sticky in there too! In fairness Paco sorted the situation for us. Please thank him.

the helpfulness and friendlyness of the staff.

The toilet had a leak,toiletries were not complete in the bathroom(not even soap to wash our hands).The prices in the bar are absolutley outragous(a single shot of whiskey is the same price as a bottle bought retail.

The staff were so friendly and helpful. The breakfast was amazing.

Service was excellent, prompt and multilingual. Buffet breakfast was remarkably complete. Views of the surrounding area were fantastic.

The tap water had a distinctly salty taste that was not the best, and the hotel is not very close to the city center.

great

internet (fixed terminal), printing & telephone charges were extremely expensive. They were no way within reason and is like the way ryainair put you on a flight and rip you off for everything apart from the seat ticket.

The receptionists could speak English and were very helpful and professional. The jr suites are spacious and perfect for a small family of three.

The room was lovely and spacious, and being on the 25th floor, the view was amazing. the staff were very friendly and helpful. the selection at breakfast was excellent.

The hotel staff is courteous and helpful. The hotel is clean and in a great location downtown. Also, the breakfast is wonderful.

Wish the business center was open on Saturday for use. Also, there is not an airport shuttle, which was one of the criteria I selected when searching for a hotel.

The space of the room, very spacious!

We went for our wedding anniversary to particularly use the Spa and general 5* facilities. The Spa was excellent although the particular treatments were very expensive but very good.

It was our wedding anniversary and we expected to dine on the night in 5* luxury. Imagine our disappointment to find that the 5* bice restaurant was closed for July and August. We did not know this in advance and would not have booked this hotel had we known that there were limited eating facilities. I informed the hotel staff of this problem and one of them recommended and booked a restaurant in Valencia for us, very good. On checking out I reiterated my complaint and was informed that had I told them it was our anniversary we would have had special treatment, as I had informed them two days previous this was a trifle gauling. Not good public relations, very poor.