Silken Puerta Valencia

The Hotel is such a well crafted building both inside and out and the location is excellent. The staffing were also helpful and most couteous. It presents a good image and i would recommend it to anyone travelling to Valencia, for business or pleasure..... and especially if you are thinking where to stay for next years MotoGP !!

This is a very busy hotel with an excellent city location.The staff were competent and friendly. Parking facilities are very good. Breakfast although hectic with a continually full dining room was very well serviced by the hotel staff and the buffet was always replenished with plenty to choose from. Good value for money.

1. Comprensive breakfast in relaxed atmosphere. 2. Nice cafe with extensive opening hours. 3. Easy 10 minutes walk to Metro station.

No tea/coffee making facilities in the bedroom.

Thin walls, getting woken up each morning by the maid working in the neighboring room.

Location

Parking facilities, difficult to get to the parking entrance (but the parking was very convenient - inside the hotel)

The hotel is well situated for access to the beach, the city of arts and sciences and the town centre. The cafe and restaurant are excellent.

Everything. Excellent food, cleaning, attendance in reception, design of the room, comfortable beds, minibar, silence in spite of the proximity of the main street,...

lacking of a "bidet" in the bathroom. This is a must for Spaniards, Italians and French, but more and more I see hotels going to the "international (AngloSaxon-based) custome of suppressing it. However, the room and the bathroom itself was of amplitude enough to place inside a bidet. It´s the only uncomfortable aspect I noticed.

not enough staff at the reception desk at anytime

Spacious room. Big bathroom. Great lighting. Nice design. Close to Calatrava's city of Science and Arts. Needs bus or car to the city centre but otherwise is pretty central. You can find easily parking place around the hotel in August (I'm not sure though for the other months).

Staff knowledge of main political issues/condition. The receptionist didn't know that Greece was in the European Union and at first could not accept my ID. He did not refuse though, he just asked me.

Excellent all round,one problem with air con -fixed almost immediately by change of room-staff were excellent.

Would have liked a more atmospheric bar area for evening drinks before or after dinner but this did not detract from an overall excellent stay.

We have a nice weekend in Valencia and the hotel overflow our expectations.. Nice Staff, comfortable, and closed to the beach, the city centre and La ciudad de las ciencias y las artes.

Everyone was very nice and they even had bikes we could rent to go to the beach. They were helpful with directions and other questions. The food in their cafeteria was good tasting and so was the breakfast.

The staff were very friendly & helpful. They were very willing & able to answer questions that I had. The rooms were very clean & safe & the hotel was quiet at night time. There is a nice breakfast buffet for a reasonable price. The metro is only a 3 or 4 minute walk.