Silken Puerta Valencia

Thin walls, getting woken up each morning by the maid working in the neighboring room.

Location

Parking facilities, difficult to get to the parking entrance (but the parking was very convenient - inside the hotel)

The hotel is well situated for access to the beach, the city of arts and sciences and the town centre. The cafe and restaurant are excellent.

Everything. Excellent food, cleaning, attendance in reception, design of the room, comfortable beds, minibar, silence in spite of the proximity of the main street,...

lacking of a "bidet" in the bathroom. This is a must for Spaniards, Italians and French, but more and more I see hotels going to the "international (AngloSaxon-based) custome of suppressing it. However, the room and the bathroom itself was of amplitude enough to place inside a bidet. It´s the only uncomfortable aspect I noticed.

not enough staff at the reception desk at anytime

Spacious room. Big bathroom. Great lighting. Nice design. Close to Calatrava's city of Science and Arts. Needs bus or car to the city centre but otherwise is pretty central. You can find easily parking place around the hotel in August (I'm not sure though for the other months).

Staff knowledge of main political issues/condition. The receptionist didn't know that Greece was in the European Union and at first could not accept my ID. He did not refuse though, he just asked me.

Excellent all round,one problem with air con -fixed almost immediately by change of room-staff were excellent.

Would have liked a more atmospheric bar area for evening drinks before or after dinner but this did not detract from an overall excellent stay.

We have a nice weekend in Valencia and the hotel overflow our expectations.. Nice Staff, comfortable, and closed to the beach, the city centre and La ciudad de las ciencias y las artes.

Everyone was very nice and they even had bikes we could rent to go to the beach. They were helpful with directions and other questions. The food in their cafeteria was good tasting and so was the breakfast.

The staff were very friendly & helpful. They were very willing & able to answer questions that I had. The rooms were very clean & safe & the hotel was quiet at night time. There is a nice breakfast buffet for a reasonable price. The metro is only a 3 or 4 minute walk.

Nice, cosy rooms, comfy beds

a street noise was a bit uncomfortable

Staff was friendly, helpful, and multilingual. Beautiful exterior at night, bus stop is very close by.

Rooms are very noisy, you can hear a lot of doors closing and when people are talking in the hallways or walking in the room above you. Room is small by us standards, and hotel is not as close to historic sights, old part of city, train station, as would be convenient, even the nearest metro is a five minute walk. If I were returning to Valencia again I would stay in a hotel closer to my points of interest, or one that is closer to a metro stop. Water temperature in shower changes constantly and the water can get dangerously hot as noted in other reviews.