Hotel Plaza Nueva

I liked the hotel staff and the location of the hotel.

I did not like the tiny size of the room. There was no room for our small suitcases anywhere. However, when we asked for a bigger room, the staff was very helpful and let us choose from some of the larger rooms they had. They were still a bit small but much better. I really appreciated the friendliness from the staff.

Excellent location for city centre and Alhambra.

Calls itself a 3 star hotel, but actually all you get is a room. In the entrance hall there is a funny smell. Staff ask you to leave your key when you go out. Then, when you return, they have closed the window, and "will be back soon ".

We stayed at the apartments, very near to the cathedral. It was very convenient for all the city sites. Also we had control over the central heating and although the weather was very wet we were very cosy and warm.

Cost of car parking! Hardly the fault of the hotel, but central city parking is very expensive.

My room was spacious and beautifully decorated. The bed was comfortable, and everything was very clean. I had 3 balconies - two in the bedroom and one off the bathroom! The staff speak English and are very helpful. There are 2 TV channels in English: Disney and Sony. The location is wonderful, as the Plaza Nueva is right in the heart of an old historic part of Granada. Lots to see and explore in this amazing area.

The room was unbelievably noisy at night. I couldn't sleep well until after 3:30 am for all 3 nights. When there were not crowds of noisy holidayers in the streets, there was a very loud truck that sounded like a garbage truck that showed up around 1:00 or 1:30 and stayed for at least 2 hours. This is not a hotel for people who don't want to party late or who don't sleep comfortably with earplugs. As well, the advertized internet is one computer terminial in the lobby which worked for only part of the time I was there. The staff did their best to help me but didn't know that there was a WiFi cafe just one short block away.

The location was excellant, Receptionist very helpful & informative. Good size room.

Another receptionist very unhelpful. Our room wasn't very cheery, bare walls and dim light but comfortable enough.

Perfect location for all of Granada; central to the Albaicin, the Alhambra, the central shopping district, nightlife, the river and Granada´s other sites. The staff were easy going, helpful and pleasant. The room was well looked after and the decor was truly charming. We had a corner room on the SE corner, which was certainly the best in the house, 3 floor to ceiling french windows opening onto 3 balconies (with views in two different directions, including a view of the Alcazaba of the Alhambra). I can´t imagine having enjoyed anyplace more, and i highly recommend this hotel!

The shower head was meant to be affixed to the wall, but the fixture was broken.

Perfect location. Close to the main attraction- La Alhambra

The room we stayed in has a tiny window which overlooks inner staircase and reception area.

Great location - easy to find & reach (a couple minutes' walk after getting off the airport bus in front of the Cathedral) and central to sights, transport, shopping & dining. Very cheerful and helpful girl receptionist (who speaks excellent English by the way) much appreciated.

Free WiFi in room would have been great, but having an off-line break wasn't too bad either; anyway, there's one internet station in the lobby free for the guests to use if needed.

The location of this hotel was wonderful. Walking distance to Alhambra, many restaurants and shopping.

Noise! Our room was on the 2nd floor. The noise from the street below was unbearable and kept us up all night (literally from 2 am when we returned to the hotel until we finally gave up & got out of bed at 10am). Also we did not have hot water on our 2nd day. They tried to fix it without success so we had to take cold showers.

the location is good

the rooms are very small and the decoration is ugly, the lobby is not even a lobby, the city it self is nothing special.

The room was very nice and the bathroom was excellent. Hotel staff was very nice. Our room was a bit noisy at night, but it was a trade off for the great location.

Location

Noisy since near the center.

we stayed at the apartment - great location. however it was over a pub so it can be noisy. clean