Maria Elena Palace

Temiz bir oteldi, kahvaltısı güzeldi, çalışanları ilgiliydi. Şehrin merkezi olması avantajdı, 2 metro istasyonuna da 200 metre mesafedeydi, bu da şehri rahat gezebilmemiz için avantajdı.

The location was perfect for all the city centre sights and breakfast was superb.

I booked a double room and was given a twin room. There was a such a great reluctance to even show us a double room, we gave up complaining.

Great Location , clean bright,great breakfast with good staff and service.I would highly recommend this Hotel

Rooms a little small.

The breakfast was very good indeed. The room was spacious and clean. The location is excellent.

The fact that you have to pay for the Internet. Also, some of the staff was not very helpful. The hotel got us a taxi to the airport and we got ripped off.

I particularly liked the location to central Madid.

Excelent location in the heart of Madrid, very central , just some minutes walk from Puerta del Sol and Gran Via street. The room was not big but comfortabe, quite and cleaned every day. The breakfast is delicious. Staff at the reception and at breakfast were efficient and very helpful.

The room was not big enough.

The hotel was very well situation in near the Puerta Del Sol and the Sol metro station. Breakfast was excellent and the staff in the dining room were very firendly. The room and bathroom were very clean. Also it was very quiet at night considering the location within the city.

The reception staff member who checked us in was very unfriendly. She didn't welcome us and didn't provide any information about either the hotel facilities nor the location of the hotel within the city and nearest points of interest, restaurants etc. It was very clear she just didn't want to engage in any conversation. Not a first good impression to give of an establishment or of your city. Also the bed was extremely hard.

Central position close to shops, restaurants, galleries etc.

Rooms very small. Myroom was on the road , very noisy. On one night it was impossible to sleep until a gang of revellers dispersed at 4 a.m..The breakfast was poor and served by siaff with attitude.

location, comfort

helpful staff, beautiful relaxing foyer, good breakfast.

although very near the piazza del sol, the short street leading out of hotel is very slipshod.

The hotel is excellent. It is located only one minute walk from Puerta del Sol which is the considered km 0 of Madrid. From here you can reach all the important turist attraction by walk. So, the location is amazing. The rooms are large and very beautiful. Every day the maid cleans the room. And the breakfast is very various with a lot of item, espacially Spanish ones. Absolutelly delicious! If I come again someday to Madrid, definetelly, I will stay the same hotel.

Lovely hotel - the interior is very classic and outstanding. The staff, both at the reception and during breakfast were very nice and helpful. Breakfast itself was very good. Rooms are modern and comfortable. Muchas gracias!

Even based on an inner street, during night the noise from the street can be very disturbing. Although it's not hotel's fault, generally speaking, they may think of noise-proof windows.

Excellent location. Good breakfast. Good bar facilities. Rooms are reasonably spacious and the reception staff very helpful.

The wireless internet was very unreliable, unsecured network. It was also outrageously expensive - almost 11 Euros per day. This was the most expensive and least reliable wireless internet I had in 6 weeks travelling around Europe.