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No true en-suite
It did not disappoint in any way. Such a special
COSY COMFORTABLE CLEAN AND STAFF VERY HELPFUL AFTER ARRIVING LATE FROM LONDON BY TRAIN RECEPTION EVEN OFFERED TO PHONE A LOCAL PUB TO ENSURE THAT WE COULD GET A MEAL AND AN EARLY BREAKFAST ON LEAVING WAS NO PROBLEM ,WOULD DEFINATLY GO AGAIN
we both enjoyed a great week at this wonderful Hotel , full of character. An interesting hotel full of interesting people. Wonderful room, our dog was made really welcome and enjoyed a sausage for breakfast every day. We will certainly return.
The Car park was a little cramped and the streets leading to it could be congested at certain times. This however is no fault of the hotel as this is an historic house in the oldest part of town. This only really added to the charm of the place.
Intersting location and building.
Good array of reading matter and selection of art work and curios in the common area and bedrooms. Individually furnished, so that rooms are not clones.
Difficulty in negotiating stairs for thise using a walking aid--no lift.
The view, the cosy rooms all full of charm and quirkyness.
Quirky hotel, beautiful room with the biggest bed we have ever slept in. Very handy for rail and bus stations and close to town centre. Staff approachable, friendly and accommodating. Breakfast was a treat with the creamiest scrambled eggs ever! Loved having tea in the garden upon arrival - a wonderful touch and very welcome.
Very clean and comfortable.
Welcoming and helpful host.
Steps to outside apartment could be slippery if wet.
No phones in room, I don't have a mobile and my son was in separate apartment.
The staff were very welcoming and friendly even though we arrived at 9pm for our check-in. We had a suite for 4 persons and it was amazing! The room was meticulously decorated and included a library, TV, fridge, binoculars (!) and wooden floors covered with delicate carpets. The view and location was excellent overlooking Mount's Bay and within walking distance to the town centre. Parking facilities were available too.
Breakfast was everything that you imagine - freshly squeezed orange juice, tea, coffee, fresh fruit, croissants, cereals, salmon and of course the English breakfast!
The entrance to the hotel is difficult to find since the large "The Abbey Hotel" sign and the main building are of different colour. Restaurants around the area are open only until 9:30pm so we had to eat at a pub (which was the only one open at that time!).
Welcoming helpful staff, tea and cake on arrival, big room with all the facilities needed. Very comfortable, very well fitted out and clean. Great location for ferry to Scilly. Staff arranged early breakfast to enable us to get the ferry, breakfast was very good.
We had booked an en-suite room but on arrival were taken to a room at the top of the building with the bathroom across the corridor. This was very quickly rectified as there was an alternative room available, but it could have been very disappointing if the hotel had been completely full. The Booking.com website describes all the rooms as en-suite, which is a little misleading, as room 7 is only semi-ensuite
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