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Room, location, onsite parking (extra)
atmosphere and very pleasant staff.
Everything. It is excellent since it has been refurbished. Nothing was to much trouble for the staff. Very well looked after.
THE LOCATION, THE COMFY RECEPTION AREA
ITEMS FOUND UNDER THE BED
Buffet breakfast was poor. Food hard under the lights and not all oodles available
Lounge area lovely and very Christmassy
Staff vey smiley and obliging
Lovely big bed
Proximity to town centre
Having to get dressed after going to the sauna and pool
Pool too small
Sauna separate for men and women
Parts of plaxe dated- in need of mosernising
City parking. Well appointed room. Good breakfast. Friendly efficient staff.
Even procured kippers for breakfast for 2nd morning.
Loved the central location. The room was lovely and warm. The wifi was excellent even in the room. Staff were friendly and efficient and gave all the information we required.
The restaurant menu was too specialised and the portion size was extremely small to the point that we felt the need to go out and get something else to eat.
Blood on bed valance ! Made staff aware of this at 4pm, when I returned at 9pm the bed had not been changed
Expected some form of apology at checkout but it was never mentioned : very very poor
We enjoyed most things during
No real complaints
Thought breakfast was only average. Food was not hot and poor option for vegetarians.
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