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Close to city.
Quiet at night.
Extra cost for parking.
Small car park.
Food was excellent
Being picky, but bathroom was a bit cramped.
Lounge and public areas were very comfortable. Good location
Bathroom could have been cleaner, we had an accessible room and the shower divide was rather murky.
Excellant location close to city centre, easy to get to.
location and staff
room had very thin walls so could hear people next door using their bath room. Our room was above the restaurant which was also noisy.
The staff were very friendly and helpfull. The hotel and grounds were very clean. The room was clean and nicely decorated. I would visit this hotel again.
The location is ideal being so close to the city centre yet in a quite spot. The staff are friendly and very helpful.
The breakfast was great . My room was decorated in nice pastel colours and very relaxing.
lack of shelves in wardrobe.
Staff agreeing to reimburse the cost of my mothers room which was no longer required
Being on the ground floor with a window onto the street (which did not properly close).
Hot and tasty breakfast (and coffee)
Friendly staff throughout hotel
Lovely clean, fresh room
sachets of nice teas and hot chic
the slippers and dressing gown
the easy to use safe for storing valuables
quiet and peaceful
my room had a nice outlook to a wee courtyard
There was nothing really that I would say I did not like as I had a lovely visit to York and it was made nicer by the reassurance of 24/7 staff availability and a safe place to stay as I was on my own.
We stayed here as we were going to the Barbican - it was only 10 min walk away and the centre of York only 5 min walk! Fab location and lovely place will deffo go again x
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