DoubleTree by Hilton Philadelphia City Center

237 South Broad Street, PA 19107 Philadelphia (Pennsylvania)

Subhash Mature couple CHENNAI, India May 18, 2013	Excellent location Nothing particularly.	7.9
Stephen Mature couple West Chester, United States of America May 16, 2013	Decent sized room, comfortable, good location. Less expensive than many. Not enough coffee in room. Two more pods would hve been appreciate.	9.6
Yossef Solo traveler Amsterdam, Netherlands May 9, 2013	Great hotel. I enjoyed my staying very much. got a corner room at he 23rd floor. great view, big room, clean, comfortable bed. breakfast was great, front desk was always very helpful. Summary: had great experience with this hotel. very recommended. the sealing in the bathroom peeled off - not acceptable in Hilton hotels.	10
John Mature couple Norton, United States of America May 1, 2013	warm cookie at check in! the luxurious bedding we were next to the elevator which was noisy	9.6
Brian Group of friends Brooklyn, United States of America March 7, 2013	The guy who checked us in (I think his name was Louis), was AWESOME. He upgraded us without even asking to VIP status so we were able to get into the executive lounge anytime we wanted. The front desk clerk the next day gave us free wifi for all of our devices, which was amazing! A friend of mine drove up from DC on Saturday around 5:30pm. He parked his car in the garage. We took the parking ticket to the front desk and told them it was for room 1603. My friend left later that night around 8:30pm. He paid for a full day of parking ($25) on his own since he left the parking pass in the room. When I checked out I tried to explain this to the front desk clerk, but she was so rude. She not only charged me the $25, even though my friend already paid for it on his own, she didn't even want to listen to what I had to say. So, basically between my friend who drove up from DC and myself we paid $50 for 2 hours of parking in that garage. It's really unfortunate. I would stay here again, but I would never suggest anyone park in that garage.	9.2
Susan Mature couple Summit, United States of America February 27, 2013	Hotel is very conveniently located in downtown Philly. There is parking on site (for a fee). You can leave the car in the garage until midnight on the day you check out. Breakfast restaurant staff (on mezzanine level) were extremely pleasant. Engineering staff that fixed heat was extremely helpful. Love the warm cookies upon check in. The reservation was incorrect as a result of booking through booking.com. I had booked two rooms, and there were 8 versions of cancellations to one of the rooms. Luckily there were enough rooms available on the evening we arrived. Also - I was originally told I could not use my Hilton Honors number because it was booked through a third party. However, the desk staff did manage to get my number added to the rooms. Some of the front desk staff was marginally helpful. Kept referring me to the concierge for questions, but the concierge was also the doorman or bellman, so resulted in waiting. Heat in room did not work properly, but engineering responded almost immediately and fixed the issue. Several errors in our dinner order in the restaurant on the mezzanine level. Restaurant staff however was very pleasant.	7.9
Carolyn Solo traveler Rockaway, United States of America February 24, 2013	Location; staff Peeling paint in room; noise from street & construction very early in the morning; restaurant quality is spotty.	8.3
Yann Family with young children Santa Fe, Turkey February 23, 2013	The first cleaner did an excellent job. We like the welcome cookie- especially after such a long trip from overseas the girls enjoyed that. Pool was warm. Staff responsive to needs. When front desk asked questions, sometimes a little too curt/gruff. There are no mirrors in halls, elevators, or lobby- makes a difference when you are ready for business meeting..	7.9
Timothy Young couple Germantown, United States of America February 19, 2013	Great Location, Room larger than expected, Friendly Hotel Staff, Clean room, Clean halls The restaurant was not very good (food not good, poor service), No fridge, hair dryer broken, missing face plate on an electrical outlet	9.2
Daniel Solo traveler Maywood, United States of America February 14, 2013	Cookies! Maid came in our room while we were asleep.	8.8