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The buffet was the only dining option for 2 of our 3 nights. Would like to have tried the Bergview restaurant
Beautiful scenery, excellent service from friendly staff, spa was divine! Food was tasty , perfect place to unwind and get away from routine .... will definitely go back :)
Scenery and location
Staff were incompetent, unfriendly and untrained.
No airconditioning in rooms.
Premises and facilities needs makeover and repairs.
Vine Knot restaurant is poorly managed
It's beautiful but not for my purpose of travelling and need yo be informed that what to expect there.
To be told that the facilities they have are to be booked and are on pay as you use it, example the gym, the restaurants and it wasn't worth it for us as we were there to run a marathon at Sani Pass hotel. No breakfast 2 match our needs on running day. Worse trip I've ever had for the year or to end my year with
Its a convenient resort to visit. This was our third time around. It took us long to get there due to the heavy mist all the way.
View, scenary,Morning walk, friendliness of staff &visitors alike.
The place is far from the meddling crowd & suitable for relaxation after our hectic schedule of the year.
We were disturbe when our room wasn't ready about 14h00 but upon reporting to reception. The response was swift & received the heart felt apology from the staff.
TV did not work
Shower nozzle in bath way to low
No plugs to charge cell phones
Lights not working
No place in bathroom to store toiletries
No remote for TV
Bad service in dining room
!. Magnificent surroundings and view
2. Staff and management excellent, friendly and helpful
3. The food was superb and the chefs always cheerful and smiley
4. well done on the cat sanctuary program
not enough board games available
suggest you include a croquet green and equipment as was available in earlier days.Suggest you take the TV out of the lounge area which should be a place to relax and read or play board games.
We find the resort beautiful, it has great views and everything is easily accessible, very peaceful.
The only negative is that perhaps the housekeeping section could replenish the tea, coffee and bathroom soups daily.
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