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Excellent food, very friendly and cheerful staff, real southern hospitality, but close to the Mason-Dixon line.
Clearer signs from Indian River Road for those of us who don't use SatNav would be nice!
The buildings are beautiful. The staff was sweet. The restaurant was gorgeous. The pond was lovely.
The bed had seen better days. Not enough towels in the room.
Bed was to firm
The pool was a nice size, and they even had an enclosed water slide. The grounds and the view from our toom were beautiful. The additional vanity and sink outside the bathroom was very nice. The beds had a down mattress pad type thingy and it was akin to sleeping on a cloud.
The coffee pot hadn't been cleaned in a few days. There was an old coffee filter and old, moldy coffee in it. The bathroom sink didn't drain. The water pressure in the shower wasn't the greatest, but it did the trick. The mini fridge woke me up once or twice in the middle of the night when it kicked on, same with the a/c.
I was woken at 1am by security because of a supposed disturbance from my room. However, everyone in my room was sleeping. The security person was rude and disrespectful. I had a long day and was supposed to be up by six. After the call, I was so upset that I was not eble to go back to sleep. I called security to see if they had figured out the disturbance. No one answered the phone. I complained the next morning. The manger was on vacation. I spoke with the security director. He offered a free night but was not able to give it to me becaused I booked through cayak. He then offered some other type of complementary service which I didnt understand. I did not even get a coupon. The experience was terrible and just distasteful. I not happy and I would never stay there again. I
Staff very welcoming. Clean hotel/room. Comfortable bed/bedding. Quiet at bedtime, no noisy people in hallways as we have experienced at other hotels on occasion.
Only complaint is that towels are way too rough. Other than this, great stay.
Great service. Love the setting.
Beautiful setting. Enjoyed Tuesday on the Rerrace very much!
The mattress was saggy and the mattress pad was lumpy! And the air conditioner
Made weird loud noises. We were there 5 nights and I'm just sorry I didn't ask for a different room after the first night. I do not normally complain but I did not sleep well at all
We especially liked the friendly service. The breakfast was awesome too. Great location and easy to find. Looking forward to our return stay.
We unfortunately had to leave before the pork roast for labor day weekend. Lol....Also didn't get a chance to use the spa :-(
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