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They found a very nice room for me anyway even though it was UAlbany's parents' weekend. Also, the breakfast was great and the dining area cheerful and clean.
Why didn't they have the reservation on file? I showed them the confirmation email. They said that those reservations come in differently and this one wasn't in the system. Regardless, they were very helpful.
We always try to stay at this Fairfield when traveling through Albany if the price is right. Great location, convenient to I-90, accommodating staff, near many restaurants, always clean, great breakfast selections.
Mattress in our room was too soft for my preference. Might be time to start replacing.
Staff were all very friendly and helpful. Thanks to the people who ran the breakfast area - you kept everything well-stocked and clean.
It was all good! Love the noon checkout.
beds and pillows were very comfortable!!
wi-fi needs to be standard
Well kept pool. Good variety of fresh fruits and hot foods at free breakfast.
Hair on sheets. Probably from person who made bed. Sheets did not appear dirty.
very convenient to downtown Albany and the professional buildings. staff was wonderful. rooms were clean. LOVED the make your own waffles at breakfast.
hot tub has been closed. website still has it as available for use. this was one of the reasons we booked this hotel :(
The starkness of the room--all white walls, little or no wall art, very basic.
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