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This is a beautifully appointed apartment in a great location. The convenience of being so central, without the hassle of excessive noise and crowds was a real bonus.
I was also impressed with the range of cooking facilities and utensils which were of good quality and well selected.
The apartment servicing fell way below what I would expect of any apartment / hotel, let alone a relatively high end apartment.
On arrival I noticed a dirty plaster on the floor in the apartment. I rang the helpline to highlight the issue to them and ensure that it was cleaned. Certainly the rest of the apartment seemed clean but there was a clear and very obvious 'missed spot'.
When I rang the staff were adequately pleasant, and assured me that the cleaner would remedy the issue the next day. As it was already late I felt this was a reasonable option and left them to it.
When I got back from my meetings the following day, the housekeeper had clearly been in and changed the towels and repeated the very superficial 'clean' of the apartment but paid no attention to the plaster, which remained on the floor.
I resorted to cleaning up myself, in order to be able to enjoy the quiet location in comfort, rather than thinking about some previous occupant's rather unhygienic habits.
Fantastic value great space in a luxury location. Fantastic having the a pristine kitchen. Milk, water and juice in the fridge.
Gorgeous bathroom - deep bath - real taste of luxury.
Overall very impressed and better than some five star hotels I have stayed in.
quietness, good standard of accomodation, spacious
heating turned up too high
freedom and flexibility that hotel does not always give. More room than an equivalent hotel room and facilities/extras better than most equivalent hotel
Like hotels with gym facilities
Apartment & location
Waiting over an hour for access
Location, kitchen, bathroom, warmth
Sitting room, position of tv,
Despite this being an apartment with key pad access, we were greeted by
helpful staff and some simple kitchen supplies to get our stay off to a
great start. Equally helpful at departure.
The location was great. Very clean when you arrive and very quiet at night.
The beds were not comfortable at all very hard to sleep on. We stayed five days and we experience a bad room service basically they just make the beds and the toilet paper.
The aprtment was of a very high standard - all equipment was as new and worked. The apartment was exceptionally clean.
There are only two things that could have been better - arrival is self check in and you get supplied with access codes to a safe where your keys are placed - however it was not posisble to identify which keys were for me - although this was rectified with a short phone call it was a little frustrating after a busy day! The second, and more annoying issue was that despite the high quality of the apartment the mattress on the bed was a cheap sprung mattress that was very uncomfortable - as I was there for only one night I let it be, but I culd not have slept on it for more than a night - this seemed totally incongrous with the rest of the apartment which was faultless, however it will factor in any decision on whether to stay there again or not.
Excellent location - close to Oxford Street shopping, buses, tube stations (Marble Arch and Bond St), Hyde Park, cafes, and restaurants. There's a doctor downstairs if needed. Chemist and convenience store just around the corner on North Audley Street, a supermarket in the basement of Marks and Spencer on Oxford St (5 minutes walk).
If you are happy to walk, Green Park, Piccadilly shops and arcades, Regent Street, New Bond Street and Old Bond Street (designer shops), Piccadilly Circus and Buckingham Palace can all be reached in less than 30 minutes.
Best of all, this is just a beautiful neighbourhood to explore on foot and admire the beautiful window displays, window boxes, buildings and luxury cars.
The apartment itself was modern and airy with high quality furnishings and fittings. It was quiet and the beds and lounges were comfortable. Heated floors, heated towel rails, dishwasher, washing machine, fully equipped kitchen, wifi with a good connection, plenty of TV channels.
Although there is no reception, the instructions provided prior to arrival made it very easy for us to check ourselves in and find our room. We highly recommend this place.
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