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Location was good.
Heating system very noisy. Staff was not helpful. When checking out the staff did not seem interested in our concerns or comfort. Breakfast uninviting to say the least.
The room was very nice. The jacuzzi tub is the largest I've ever seen in a hotel room. It was heavenly. I enjoyed having the refrigerator and microwave. The morning breakfast was nice too. The view of the bay is fantastic.
My sister & I stayed here for the first time, so we could visit our brother at Munson Med. Center. Everything was very clean, and the beds very comfy! The lake view was wonderful as well!
I just wish the walls and ceiling had better sound proofing. We had noisy neighbors.
Gift from co workers for wedding...wonderful stay!
Location is great, as you're on the main strip. Staff is knowledgable and for the most part quite friendly!
Overall a pleasant stay because we did not spend much time at the hotel. Is a great hotel to stay at during the summer, but we stayed during mid October.
Workout facility is not good - one treadmill that is outdated.
Paid for a "garden view" but was given a room on first floor with the only view being the parking lot. We had to keep the shades closed the entire time so that we weren't on display. I asked for another room but the staff said they were almost booked and didn't even check the computer (sign outside said vacancy).
Our room was outdated and everythin in it was well worn. Bathroom was rusty around the edges and because of that didn't have a very clean and welcoming feeling.
Two years ago I believe we stayed in an updated room, but this time we got a room that appeared to be overpriced and outdated.
Unfortunately we will look around next year as we feel for the price we can get the same if not better experience (in the Fall) with a more updated room than what we got.
Location to the bay
Beautiful view of area
Nice clean beach
Smoke free environment
Comfortable pillow top bed
Wi if very slow
Very nice staff
Clean, clean, clean
In room microwave and refrigerator
Nice pool and hot tub
Bed was comfy
Very noisy hallways and all doors slam shut which will wake you up!
Shower heads need replacing so you get better stream
I liked the view from our room and sitting on the balcony. The facilities were adequate and comfortable.
Front desk reception.
A great place to stay in Traverse City
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