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Most of the staff were very pleasant.
Wonderful facilities for our requirements.
Lovely drawing room.
Tastefully decorated rooms.
A positively Regal Ambience throughout.
A very "French" taste to the food i.e. prepared with care, excellent taste, and excellent portion sizes.
Room Service with reasonable prices and NO tray charges!!!! Other Hoteliers: TAKE NOTE!!!!
This is how it's done, and everything is so straightforward, from check-in to checkout.
Some of the staff were a bit too sombre! Funeral home came to mind on occassion!
A little TLC required in some parts (but this doesn't take away from the overall decor and Regal ambience of Grasmere).
Suggestion regarding the breakfast buffet: cook to order to save money, and prevent loss of taste and hardening around the edges of all the hot buffet items.
Please note that these so-called "negatives" should NOT suggest anything other than some MINOR tweaks are required, and Grasmere is an excellent Hotel, and Fantastic Value For Money!
Had two lovely days visiting family. Ideal location, and simply wonderful hotel.
I have stayed at this hotel many times. It has superb views over the water meadows to Salisbury Cathedral. The bedrooms are all different and very comfortable.
Not mad keen on the conservatory but the breakfast has been consistently good.
Good service, large room, large comfortable bed.
Wifi didn't work in bedroom, a fault staff were aware of.
Looking a little worn & tatty in places.
Good location. Only tried the breakfast which was also good. Room was nice and big with a good view.
Very small bar so did not use for a nightcap. A bar with the lounge would have been preferable and more homely. No fish (as per the menu) for the breakfast.
Great location with a fantastic view and an incredibly comfortable bed. Room was clean. Staff were pleasant.
Dated and worn decor. Chair in room was stained. 2 wall sockets didn't work and the bath was very old and moving away from the wall. All this could have been forgiven if it hadn't been for the disco that took place below our room until 12.00 at night.
Comfortable rooms, good location, friendly staff, good breakfast, a pleasant stay
Decor is a bit tired but in general not too bad.
Staff extremely helpful
Booked a four poster room but did not get one.
loved the location.Our room was a good size.Bed was extremely comfortable.
I was disappointed we did not have a garden view for the room cost.the décor was very shabby and in need of redecoration.although our room was clean there was mould around the bath and ceiling of the shower.the quality if the breakfasts on both mornings was very poor,poor quality food which had been left out on heated trays far to long,the toast was cold and not crisp.The location of the dining room was by staff cloak room the conservatory was in dire need of a good spring clean,The reception area was also not very inviting.Unless there is a complete makeover on this hotel we will not use it again.
The bed was very comfortable and the location very good.
The hot water was very intermittent and not really hot.
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