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When we went to breakfast in the first morning my granddaughter explained that she was gluten intolerant, very quickly gluten free bread was provided and also a choice of cereals was offered. This made our stay even better.
Staff on front desk
No enough storage in rooms no draws
Not enough choice at breakfast
I have been suffering from a bad back so it was good to have lifts/escalators. I liked being on the 6th floor great views. Very convenient car parking
Only one thing the pillows are to soft for my preference
Nice beds and room was very luxurious. Would definitely stay again
Staff could've been more helpful with suggestions of things to do
Second time we have stayed here in a month......extremely pleased with all aspects and will return again and certainly highly recommend to family and friends.
Well done and Thankyou to all staff.
THERE WAS NOTHING IN OUR OPINION TO DISLIKE ABOUT THIS HOTEL
Modern Hotel with good size rooms
Excellent value for money, great location. Nothing else you could need for a short stay in Liverpool.
1st class service
The facilities were excellent. Basement car park is extremely handy. Breakfast choices and quality were first rate. Staff were friendly. Bedroom compact but really comfortable. We had a delay with an evening meal due to a misunderstanding. Management accepted our concerns and we were offered a complimentary drink which was fine. The hotel advertised no charge if not satisfied and met their commitment
Room key problems
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