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Hotel is very popular and very well situated staff are very vigilant and helpfull.
A few points were noted the kettle was faulty due to it not switching it self off. And table lamp not working,the room itself was ok but not as good as our previous room 14 which was brilliant.
The staff were very friendly and accommodating.
Excellent location, easy to find and well signposted, comfortable bed, great value for money and good breakfast.
Bathroom a little cramped.
Staff very helpful.
A little dated
Large,comfortable,well equipped room.
Quiet,and comfortable bed afforded a good night's sleep.Staff friendly and helpful.
The cigarette burn on the toilet seat!!
Staff very friendly
Location perfect for me
Lounge area very nice
Lack of reliable WiFi, second visit now and still not fixed, last time I had to reboot the routers myself!
cold tap in basin seized soild so no cold water, mentioned but no action taken.
Friendly staff, good location.
Couldn't get the free wifi to work. Nor could my colleague. Don’t have any problems at other hotels so can't have been my computer.
convenient to friends in the area
large open dining/bar area
bed relatively comfy
room heated quickly when radiator switched on
No food being served on a saturday night
Needs updating/redecorating throughout building
didn't see any different with our "deluxe" room - did have a spa bath, but no way I would use it as enamel coming off/old mould on walls around bath
only 1 towel provided
limited choice of breakfast, although happy for substitutions
On arrival receptionist very helpful. Ideally placed near to where we were visiting family.
Had no heating or hot water.
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