Reviews provided by

Hilton Basingstoke 4 stars

Graham

Skelmorlie, United Kingdom
August 21, 2014

Buffet breakfast


Yes, had asked for a quiet room, but didn't expect such a trek to get there (room 242). Had we known, we would have answered "yes" when asked if we needed help with our luggage.

7.9
William

ashford kent, United Kingdom
August 20, 2014

staff very helpful food very good


no problems

9.6
Merryl

Corntown Road, Corntown, United Kingdom
August 20, 2014

All facilities were good, hotel was clean and pleasant to stay in


When we arrived, we were told that only 3 rooms had been booked, not 4. I did not take the paperwork with me, so luckily my daughter was able to locate my booking through her i-phone. I had booked 4 rooms and was then able to give booking references. Once this was established the rooms were booked.

8.8
Sandra

Glasgow, United Kingdom
August 20, 2014

Everything, very clean, very friendly, fantastic breakfast, great rooms, beds really comfy.


nothing

10
Alwyn

Carmarthen, United Kingdom
August 19, 2014

Friendly, efficient staff. Excellent breakfast menu. Good parking.


Bedroom was very hot, didn't have air conditioning and the window was only able to open a small amount.

7.9
Abigail

Huddersfield, United Kingdom
August 17, 2014

You could tell the bathroom had had some kind of an update. Modern room Breakfast was lovely, ate too much. Nice to get a paper. Staff very obliging. Lovely bar area, variety of comfy seats.


Main bed and sofa bed were not very comfortable, not to the standard I would expect from Hilton. The room was really warm with no real option to open window more than 2 inch . All 4 of us had a very restless sleep. Considering the amount of families coming and going and been used for trips to legoland, apart from the activity paper there was no outside area for children. I had to get my kids to run around before the journey.

7.1
Dennis

Napier NZ, United Kingdom
August 15, 2014

Not much, comfort of bed and pillow


Cleanliness and marks on carpet.Major crack through centre of handbasin.value for money not good.Stayed next night at Hilton Heathrow the following night, very similar price, and of the standard we expect from Hilton.

5
Ruth

STEETLEY, United Kingdom
August 14, 2014

It was ok


It was ok

5.4
Anne

Weston super Mare, United Kingdom
August 13, 2014

No air conditioning, room had very odd smell to it, we were offered another but that smelt too. Very dated room, bathroom needing refurbishment too, shower leaked over bath to floor area which got very wet. Room not made up till 4pm. Breakfast okay, not the best. Would not choose to stay there again.had family staying in same area, their hotels were much better, and they paid less.

5.4
David

Berks, United Kingdom
August 13, 2014

Location, breakfast was good


Rooms tired in need of renovation, lobby bathroom was not clean at 11am

5.4

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