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The location and the staff were friendly and helpful the shower was good and hot although the shower door was a bit dodgy and kept coming off the track. There was also cofee making facilities which I liked.
The room was a bit small for two people
and there was only one armchair.
Location was excellent,very clean the showers was better than mine at home . will defo come again next year lovely hotel .x
Room a bit small
Complimentary soft drinks
Tea making facilities
Tiny shower room
Very little room next to the bed.
£240 for an Executive room is too much when the shower room is so small. It would have been impossible for it to be smaller in a normal double room. Room No 202
Great location. Clean. Great staff. Excellent value. Would highly recommend
The room was very clean and the bathroom also. The colors and the decor was lovely. A lot of complementary drinks which was great. Very close to paddington station 2 mins walking distance.
Room size, dirty rug
Staff were very helpful.
Room was amazing! Will definitely be returning very soon!
An excellent Hotel, lovely room, helpful staff and convenient location.
It was a very busy weekend, yet the staff managed to fulfil all our requests. They also went one further when our train was delayed, and took our luggage back into storage for a few hours, after we booked out. Very obliging. Also the maître de in the restaurant gave us useful tips of what to do in town with a young child (9) and our disabled friend. Thank you all so much!
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