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Breakfast, staff, complimentary bits and bobs
Breakfast was excellent
We had a noisy extractor fan in our bathroom, which was fixed within one hour of us mentioning it to reception. In some hotels, they would have made soothing noises and done nothing. The Indigo delivered.
Although the hotel is situated on a busy road, our room was wonderfully quiet.
The quality of the amenities generally and a pleasant young staff. Cleanliness is a priority always and our demanding standards were met.
Service in the dining room was not well organised at breakfast - it was all a bit hit or miss. In the evening, we experienced long waits to be served, though food when it came was good.
The location and the staff were friendly and helpful the shower was good and hot although the shower door was a bit dodgy and kept coming off the track. There was also cofee making facilities which I liked.
The room was a bit small for two people
and there was only one armchair.
Location was excellent,very clean the showers was better than mine at home . will defo come again next year lovely hotel .x
Room a bit small
Complimentary soft drinks
Tea making facilities
Tiny shower room
Very little room next to the bed.
£240 for an Executive room is too much when the shower room is so small. It would have been impossible for it to be smaller in a normal double room. Room No 202
Great location. Clean. Great staff. Excellent value. Would highly recommend
The room was very clean and the bathroom also. The colors and the decor was lovely. A lot of complementary drinks which was great. Very close to paddington station 2 mins walking distance.
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