Reviews provided by

K West Hotel & Spa 4 stars

John

Akron, United States of America
September 15, 2014

Clean. Good room service menu


My room was at the end of the very long corridor, perhaps 1/2 mile. Room was below ground, window looked out to/onto car wheels at parking lot. Room had moldy, mildew odor. Toilet, sink, & shower worked, but all waste had to be pumped up. Wi-fi was not always accessible in room. Do NOT stay in any 100 number rooms as they are 1/2 below ground.

6.3
Peter

Stellenbosch, South Africa
September 14, 2014

That Brooke & members of her team made a huge effort to sort the issue out on my arrival. 10/10 for great attitude after we got over the problem.


WIFI absolutely pathetic, it's jot even good value for Free!!! Being told 3 different things by 3 different people on trying to check in early.

6.3
Stephanie

Chaguanas, Trinidad and Tobago
September 12, 2014

Nanyu's superb professionalism and helpfulness. Satya was also very helpful and evidently chips in wherever needed in service to guests. The availability of the Mac computers in the lobby. Free Internet in my room. Bar staff - in particular one of the females provided excellent service in lobby restaurant.


The poor magnetization of the door keys. Lobby restaurant could be upgraded/ decorated a little more to add some character to the hotel entrance.

8.3
Janis

london, United Kingdom
September 11, 2014

Everything


Nothing

10
Steve

colchester, United Kingdom
September 11, 2014

Excellent location for shepherds Bush and Olympia Quiet location with no road noise Helpful staff and comfortable rooms Different breakfast options which makes a nice change


Nothing

7.9
Colin

Sturminster Newton, United Kingdom
September 11, 2014

I was part of a group of 4 staying for 4 days working at olympia. It was a 5minute walk from olympia. We were all upgraded and had an excellent stay. I personally couldn't get my wifi to work, but others could. I didn't need to use it so it didn't particularly matter.

10
Tony

Nottingham, United Kingdom
September 11, 2014

Staff were very friendly and accommodating. Rooms were modern, contemporary and well maintained. Valet car parking was priced at a reasonable rate for London. Good location with easy access to Shepherd's Bush Tube station.


Not very soundproof. Can hear people in the corridor from bedroom. Drinks from bar were a bit expensive.

10
Linda

Coventry, United Kingdom
September 7, 2014

Had a lovely relaxing stay, We were only in London for a concert at the Eventim Apollo, but the staff couldn't do enough, our room (upgraded to king size) was lovely. We ordered food at 2 am , and it arrived promptly and was delicious. Would recommend to anyone .

10
Mark

Badby, Northamptonshire, United Kingdom
September 4, 2014

Location, easy going style


Breakfast too expensive so had to go out of the hotel

7.1
Christopher

Dhahran, Saudi Arabia
September 1, 2014

That a superstore was close by. Staff were friendly.


The shower was not good and the tub was too small. The TV needs more stations. Also there needs to be more food options available both in the restaurant and on the menu for room service.

6.7

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