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Overall set up, depends where you come from, I was coming from car, so
for me it was great comfort. If you arrive from Europe it might be
different, you might be disappointed if you expect European standards,
but it is the best what you can get in Douala. Staff is very nice and
tries to accommodate everything you want. Food this time was not very
famous, but last time I was there, it was very great!
The furniture in the rooms is very old, and the tiles looks bad and no carpets.
I had dinner on the swimming pool and the food was awful that I hardly complete my meal.
Front desk service and the breakfast (Good value for the money)
The comfort in the room- Few towels and cleanliness of the bath tub (old)
Food, cleanness, room, airco in the hall was to warm.
There is no better hotel in Douala
Very expensive for this hotel and destination. Every time you need to fill all the details inn forms, regardless it is your 10th stay, all the data filled before and in the booking form & they still copy your passport each time.
Good location, swimming pool and restaurants.
Professional staff. Seemed well trained. Clean room and bathroom. Close to the airport.
The driver of the shuttle bus did not show up at the agreed time and the reception had to arrange a taxi to take us to the airport. The taxi driver even asked for money which we of course did not pay. Overall good service but for the money we paid we would expect a bit more
Nothing! Absolutely nothing.
Could not use the power socket in the room as it does not match my USA's laptop's (and UK's phone's) plugs and the hotel did not offer any help.
Room rates are over priced.
The staff was most helpful and capable of assisting English speaking guests.
Love the fact that the staff was bilingual and where always ready to help
The hotel need's RENOVATION !!
Paid for the internet and it worked less than 50% of the time and very slow.
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