Reviews provided by Booking.com

Total  8.3
Based on 317 reviews

Menzies Hotels Bournemouth - Carlton 4 stars

East Overcliff, BH1 3DN Bournemouth

Morris

Borehamwood, Hertfordshire, United Kingdom
June 10, 2013

Excellent location, good service, the hotel still works hard to hold on to its reputation as being a quality place to stay. Beds very comfortable. Have stayed before and would stay again.


Some of the decor a little dated, with some of the facilties in the room showing signs of age.

7.9
Geoffrey

SWANSEA, United Kingdom
June 5, 2013

Every member of staff from the receptionist we met when we first arrived were exceptionally friendly and willing to attend to your every need. The comfort in our bedroom was excellent and the view over the bay wonderful. The food served at the hotel was exceptional and each meal was thoroughly enjoyed.


Bar prices were far too expensive.

9.6
Mark

hartley wintney, United Kingdom
June 4, 2013

Lovely hotel would highly recomend. I love the spacious rooms and big beds.


Spirits priced too high in the bar

10
Sudhir

London, United Kingdom
June 4, 2013

- Excellent Hotel facilities and courteous staff!! - Kids loved the sea facing family room.

10
Mrs.

Bath, United Kingdom
June 2, 2013

The lounge areas , the bedroom, the hotel is very convenient for the beach and town. We liked the room facilities which included bottled water replaced daily, and a good room service for anything we required.


there were quite a lot of children staying in the hotel, so we didn't feel comfortable to use the swimming pool etc. because some children were changing in a public area, so we avoided the pool area. It was a school half term holiday, so other times we would be able to use these excellent facilities. The bus service past the hotel is only hourly, but only a 10 minute walk to the main bus routes.

9.6
Peter

Hampton, United Kingdom
June 1, 2013

Good staff attitudes: helpful, polite and effective. Pool and spa clean and well run. Very quiet room.


Exterior of hotel in need of cleaning: Rubbish on the top of the bay window under one of our windows; Gutter above that window was leaking badly - small waterfall; Dry rot visible in large window to right of bar as one looked out. One room service meal took over an hour instead of stated 15 mins to deliver.

8.3
Brian

Patchway Bristol, United Kingdom
May 31, 2013

The service was fantastic


Not being able to watch sky sports anywhere in hotel

8.8
Kevin

London, United Kingdom
May 31, 2013

The. Room was very comfortable and clean. It was extremely quiet and the location was excellent for Bournemouth and surrounding area.


We did not encounter anything we did not like and would have liked stay longer. My only criticism is that they did not offer any short break deals, which I feel would attract more people.

9.2
Peter

London, United Kingdom
May 30, 2013

The breakfast was good value


The room was small and the windows were draughty .

6.3
Claire

Street, United Kingdom
May 29, 2013

The dinner and breakfast were very good.


I bought this night for my daughter and son in law as a treat as they had been through a very difficult personal circumstance. I was horrified to hear that the pool and jacuzzi melt musty with ll the paint peeling. Also nowhere did it say that there were no treatments available on Sunday or Mondays. I feel very let down, they did not want to tell me how poor it was and i am really sad that the one opportunity they had away from the children was spoilt.

5

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