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Dirty Toilet, Dirty shower, Dirty and damaged walls, Dirty work surfaces in kitchen, Dirty Oven, Dirty Microwave, Something spilt in the fridge. Un helpful, and Un sympathetic staff on the phone, No response to complaint email, As yet no refund of payment, even though we didn't stay there...Will this get a response?...
Nothing it was really dreadful
Filthy, no kettle, microwave, dirty bedding, awful smell, no light bulbs, broken windows, blacked out windows, holes in carpets, TV broken, no sink plug, unusable cooker & hob due to grease. Unsafe area
the bedroom is dirty , the pillow , cover sheets , duvets were extremely dirty. The place we got to live is 7G in unthank road apartments , spiders , spiders web everywhere.
Nestling between the YMCA and the Alcohol advice service, this flat had a broken and dirty shower, holes in walls and rips in the carpets. Noisy arguments about conversations about drugs in the hallways. In my opinion, more like a flop house than a holiday apartment.
Location to where we wanted to go was good, as was the size and equipment in the room.
On day of leaving, we checked out just after 10am put the suitcase in the car which was parked on site. Decided to pop over the road to get some breakfast, and within an hour we received a parking ticket stating that our vehicle was timed out at the car park. Very unhappy with this regimented attitude of paying guests. A nice money making racket though. Its not as if we were complete strangers illegally parking in a private car park.
Central location clean towels clean bedding
Got noisy nr end of week very dusty could only open tiny window as others were boarded up fire hazard
The staff I spoke to was so rude. After I complaint about the cigarette smell he said "what do you want me to do. I booked 2 rooms but one of the room was appalling. There was cob webs, filth and construction work in the bathroom. It was a bad experience
the property was in a good location and a good size. To be fair it was a two bed flat not a Hotel room,but was advertised as hotel accommodation. for someone wanting a flat long term ok
the property was old and a bit shabby,it really needed a lot of work, and updating. The kitchen facilities were poor ,for instance there was no glasses or matching crockery.No tea towel to dry anything.
Good location and the building is good!
Building is very good but not well kept.....need to be cleaned and be looked after
Despite it being the hottest day, a large double radiator was blazingly hot and could not be turned off. No-one answered our repeated attempts to ring. The maintenance man who arrived after 10.00 following a sleepless night was unable to fix it and left. The accommodation was grimy, the management most cavalier. As we found out later it achieved notoriety in the local press.
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