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Although this is a well placed hotel it is showing the signs of delapidation. The services are OK, but it seriously needs substantial refurbishment.
Location, I only had to stay one night
Tired interior, uncomfortable single bed, musky smell, breakfast not included in extortionate price, price
Helpful friendly staff
Wonderful comfy beds
Quirky charm of the building
It was a pity that while Pratts ticks most of the boxes,it was let down by being badly in need of decoration.
Location, Staff, comfort
Excellent location for station, bus station, and town centre tourist attractions
The bed was comfortable
The breakfast was very good
I was placed in a room that was in the middle of refurbishment-not completed. I was moved to a similarly unfinished room-no better.There were many fully unused ,pleasantly furnished rooms- but I was not offered any.I appreciated that refurbishment was taking place-but that was no excuse for charging full rate for very uncomfortable accommodation
Clean room. Helpful staff. Excellent situation.
The pillows were far too thin
Fantastic location, nice sized room, pretty quiet. Staff nice and helpful. Wifi good.
Bathroom in a state of decay. enamel worn in patches in the bath, damp patch on the ceiling, shabby bathroom. small tv no fridge.
Good location, walking distance of train station.
Single room was very comfortable and well appointed.
Toilet seat loose.
No soap tray in Shower.
The refill of the toilet takes a long time and is noisy at 04.00 hrs !
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