Reviews provided by
staff were helpfull
hotel was very clean
could,nt take advantage of the meal deal because dinner was,nt served till1800 wich would have made us late for the theater
Size of room
Comfort of bed
Friendliness of staff
Only 30mins free wi-fi
The area and friendliness
Standard no frills hotel in an excellent location. 5 minutes walk to Earls Court tube, district and piccadilly lines.
Very helpful, pleasant smiley staff.
As a customer my expectations were met leaving me satisfied.
The weather it was terrible.
Perfect location for our travelling needs and activities planned whilst in London.
Very friendly and helpful staff.
The lack of sleep due to a couple in a room above us having a domestic argument, shouting, banging and slamming doors until 5am!
All staff were very helpful, friendly & efficient. Had an extremely pleasant & comfortable stay - no need to pay for higher end hotels, when Premier do it so very well. Very convenient for Olympia, museums, eating out & shopping. Excellent value for money. We stayed in a basement room with plenty of room & couldn't hear any outside traffic. Beds very comfortable. Would happily stay again
Can't fault it
Friendly staff and good restaurant. Fair response to comment about being woken at night.
Being woken and told to keep noise down! Adjacent room had complained of loud tv but it wasn't ours.
Friendly staff who felt like friends. Nothing was too much trouble.
Breakfast was pretty good.
We bought dinner at the hotel on one night. Generally speaking it was of a very poor quality. My wife's meal was inedible. She was offered an alternative but didn't want to take a chance having sampled our meals. This is not a reflection on the staff but on hotel food policy.
Appalled by the cost when trying to book a Premier inn at Twickenham during the world cup next September.
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