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Friendly staff, 12 o'clock checkout l
Very hard single bed for my child, and slightly noisey at night
Functional room which is well laid out and comfortable for a "motel" style room. Great bed. Bathroom is functional. A relatively new Premier Inn so can only judge on Scarborough. Pleasant reception staff. Car parking opposite. Would stay again and pleasantly surprised
Tepid water for the morning shower - duly reported
Excellent staff, great location close to high street, bars and a short walk to the beach!
No car parking at the hotel. I had to pay £10 at a car park across the road. Fair enough value for 24hour though.
Staff friendly and welcoming. Receptionist greeted everyone. Rubber bath mat supplied on request.
Good base for theatre one evening and a trip to Whitby via wonderful countryside.
My bed was uncomfortable. There seemed to be a hard layer on top of the mattress. I didn't complain because it might have made my family uncomfortable too and spoiled an otherwise excellent stay. I will write to the hotel with room and date details.
The staff: all extremely helpful and pleasant
Some noise from the street at night but nothing serious
We really liked the rooms they are spacious and the beds are very comfortable the rooms are nice and warm, and the facilities in the room are great,
Friendly staff, size of the family room we stayed in, food in the restaurant.
We booked a family room for myself, my wife and two teenage daughters, we had one double bed ( very comfy ) one single bed which was ok and one camp bed which was not very comfortable at all, in a family room I would expect for two adults and two children I would expect proper beds for all.
The staff were very attentive and pleasant the hotel was in a good central location
No on site parking due to the central location but ample council car parking near by
The fact that I booked on line, and when we arrived I paid by cash, but was asked for some form of id, passport or driving licence, wasnt impressed at all, it was like my money wasnt good enough.
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