Reviews provided by

Premier Inn Walsall (M6, J10) 3 stars

Kerry

crewe, United Kingdom
September 16, 2014

Rooms were clean , beds comfortable, nice staff


I just think for what the premier Inn offers its very over priced ,I've stayed in better hotels with nicer rooms for much less . So unfortunately this would make me avoid premier inns in future

8.8
Anthony

Bournemouth, United Kingdom
September 7, 2014

Staff where friendly


I thought it was too expensive

6.7
Rita

Sowerby Bridge, United Kingdom
July 4, 2014

Level of service & comfort. Very friendly and helpful staff. Good food.


Immediate location not connected with anything, so nothing to explore on foot.

10
Jane

bromley, United Kingdom
July 1, 2014

The room was spacious and clean, the staff were friendly and we were given information about where to eat out locally. A good nights sleep, even the children!


The pressure of the shower was too weak for me, however it was hot and we all showered, the towels were great.

7.5
Anne

Alderley Edge, United Kingdom
May 28, 2014

the staff in the restaurant were good


The receptionist who I complained to about the poor quality mattress in our room and the fact this had caused us a bad night's sleep I found completely unhelpful and not customer facing at all! In response, she merely commented that she'd pass our comments on to the manager,. That was it! No "sorry to hear that" and certainly no follow up or attempt to live their values of 'a good night's sleep or your money back guaranteed'! I have still not heard anything at all from the manager which I find quite disgraceful really as they are meant to pride themselves on this aspect of their accommodation.

4.2
Anita

Leicester, United Kingdom
May 27, 2014

The staff were really good and helped us with transport and where to eat really friendly

10
Marva

Sheffield, United Kingdom
May 9, 2014

easy access

9.2
Janice

CULLOMPTON, United Kingdom
May 4, 2014

The efficiency of the reception staff.


The leisurely approach to breakfast.

7.5
Ricardo

Manchester, United Kingdom
April 22, 2014

Friendlt front of house and housekeeping staff. Breakfast good.


Location was hard to find even with sat nav. Towel in bathroom had someone else,'s hair folded in it.

6.7
Denise

tregaron, United Kingdom
April 15, 2014

we have stayed at this location and a few other premier inns and are usually pleased with the stay


The heating in the room did not appear to be working as it was cold, we did inform the staff but it did not improve

6.3

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